Tag Archives: office politics

Roadblocks and gatekeepers on the road to success

Faster access to our computers from home made all the sense in the world. One man was standing against my recommendation. Everyone else loved it. The big boss hid from the debate, citing Jim and the cost as reasons to not go forward with it. It seemed like spite, but we had been friends. Why was Jim sabotaging me? Why wouldn’t he listen to reason?

A year later, as technology advanced, a much cheaper and faster access method was installed. I also gained some perspective. Jim wasn’t an SOB, he was a guy with an opinion. I watched him turn out to be right every single time he took an unpopular stand. It might take a couple of years to be vindicated, but he was always right. Management had learned to ignore Jim at their peril.

Jim was a gatekeeper. He could be reasoned with. He would accept proof. He changed his mind when it made sense. Jim only seemed like a roadblock when you were wrong.

The roadblocks are the folks who are mean and spiteful. They can stop a project by getting in the way or going slow. They literally may kill a plan just because they don’t like someone on the team. They stay in place because they know enough of the right people that they can help advance or hinder careers. They help their friends and shaft their enemies. 

Be careful who you define as a gatekeeper and as a roadblock. Ask around. What do your coworkers think of the person in your way? I was wrong about Jim when I thought he was a roadblock. He was a smart guy who was a very respected gatekeeper. 

Something to do today

Is someone getting in your way? Ask around. Are they gatekeepers or roadblocks?

Office politics – train your eyes

Seeing office politics is not easy.  Seeing the final disastrous result of office politics is easy.  You can train yourself to see invisible office politics before they kill you.  Let me give you an example of being trained to see what is already there.

Discovery consists of seeing what everybody has seen and thinking what nobody has thought. (Albert von Szent-Gyorgi)

I took my Boy Scouts out into the woods.  We went to look for animal signs.  The boys couldn’t see a thing.  Nothing.  Then one spotted a bird.  They all saw it.  Another heard a woodpecker.  Suddenly they could all hear it and they also noticed the trees with woodpecker holes in them.  I pointed out a rabbit run.  The leaves were broken up into littler pieces than the surrounding leaves and there was also a tunnel under some bushes.  They started seeing rabbit runs.  We walked down the road and I saw some deer tracks.  They looked and found the path that the deer were using.  It was just like a rabbit run, only bigger.  As their eyes were trained, they saw more and more.  Once they concentrated on looking for things out of the ordinary, they got good at spotting animal signs.

Training yourself to see office politics is difficult.  Often you see the person who gets what they want, and not the people who enable it.  Look at the interactions where you are.  Who really makes decisions?

Choosing a guide is a great idea.  Don’t choose the loudest person.  Choose the most effective person.  Who seems to get what they want?  Invite them to lunch or just find a moment to be alone with them. Ask how they do it.  Sincere interest is a form of flattery that is almost impossible to resist.  You will quickly find out what you need.

Warning! As you are finding out who the gatekeepers and roadblocks are, learn to keep your mouth shut.  Getting experts to trust you with their secrets depends on your keeping their confidence safe.  Ask questions.  Don’t spill the dirt.  Funny thing about gossip, effective people shun it.  They like helping people understand how a department really works, but they shut down and hurt gossips.

You can have a training program you don’t have to pay for.  If you are worthy of their trust, the people who know will train you.  They will want you for an ally.

Something to do today

Take a few days and become an observer.  Ask questions.  Find out the lay of the land.  Who are the people who benefit from the power brokers?  Who really are the power brokers?

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Later:              Job ad red herring

Resume red herring

Interview red herring

Office politics – is documentation or lunch the way to win?

Go for the throat office politics can be won.  The bureaucrats can be defeated.  Here is how I did it once.

I was on a team of outsiders making massive updates to their computer system.  Every time we went around one of their team members, they sent us an email.  If we didn’t do things their way, we got an email.  We got a lot of emails.

The president of the company was a figurehead.  The VP of Operations from out of town was the person who had funded the company.  He wasn’t the head, he was the leader.  He actually had the power to fire the president.

Things finally came to a head when we were about to finish the project one week late.  We had charged an extra $300,000 and were 15% over budget.  All the over budget charges were for taking over jobs that the staff just wasn’t getting done.

The staff figured they had us up against a wall.  They wanted our blood. We were going to be a week late.  We had made them look bad.  They had undeniable documentation of all our failings and our failure to listen.

So we called a meeting with the VP, the staff, and our team of outsiders for 11:30 AM.  The VP had to fly in from out of state to attend.  The staff was sure we would be crucified.

He got in and we sat down.  The head of the staff had a stack of emails 3 inches thick that he had printed out.  Proof!  He handed it to the VP.

The VP asked, “Will the system go live in a week?”

“Yes,” said the staff head.

“Will it work well enough to keep the company running?”

“Yes, but they…”

“Were you able to test the system they put in?”

“Yes, but they…”

“Did they charge us for anything they didn’t do?”

“No, but they didn’t do what they were supposed to.  I’ve got documentation here.”

“But they got done what we needed.  They finished the job that had to get done.  It’s lunch time.  I’m going to lunch.  Who wants to come with me?”

The meeting was over.  How had we won?  Politics.

I kept in phone contact with the VP.  I kept asking him what he wanted done.  I told him, that it would be expensive.  I told him his staff was getting in our way.  Every time I called, I had a solution to a problem.  I also kept reminding him of how expensive it would be if we failed.

The staff just kept sending him emails.

He listened to me because I had solutions to his problems.  He ignored the staff because they just whined. He was also hungry and the meeting was right before lunch, so he had no desire to listen to whining.

Be the person who brings solutions and gets things done, and you will notice that office politics shatter around you.  No one can beat you because you get the most important stuff done.

Think about it.  How does that apply to you?

Office politics – get past gatekeepers and roadblocks

Faster access to our computers from home made all the sense in the world.  One man was standing against my recommendation.  Everyone else loved it.  The big boss hid from the debate, citing Jim and the cost.  It seemed like spite, but we had been friends.  Why was Jim sabotaging me?  Why wouldn’t he listen to reason?

A year later, as technology advanced, a much cheaper and faster access method was installed.  I also gained some perspective.  Jim wasn’t an SOB, he was a guy with an opinion.  I watched him turn out to be right every single time he took an unpopular stand.  It might take a couple of years to be vindicated, but he was always right.  Management had learned to ignore Jim at their peril.

Jim was a gatekeeper.  He could be reasoned with.  He would accept proof.  He changed his mind when it made sense.  Jim only seemed like a roadblock when you were wrong.

The roadblocks are the folks who are mean and spiteful.  They can stop a project by getting in the way or going slow.  They literally may kill a plan just because they don’t like someone on the team.  They stay in place because they know enough of the right people that they can help advance or hinder careers.  They help their friends and shaft their enemies.

Against criticism a man can neither protest nor defend himself, he must act in spite of it, and then it will gradually yield to him.  (J. W. von Goethe)

Be careful who you define as a gatekeeper and as a roadblock. Ask around.  What do your coworkers think of the person in your way? I was wrong about Jim when I thought he was a roadblock.  He was a smart guy who was a very respected gatekeeper.

Something to do today

Is someone getting in your way.  Ask around.  Are they gatekeepers or roadblocks?

————————–

Later:              Office politics – lunch or documentation

–     train your eyes

Your red herring

Their red herring

How to win at office politics this week

Hospitals have the worst office politics.  Administrators and CEO’s are paid much less than some doctors.  They beg for nurses to come to work there.  Lack of a radiologist can shut down the emergency room. People die when mistakes are made.  There are a hundred people with the power to shut down the hospital. Yet hospitals work.  And many people love to work at hospitals.

90% of the politicians give the other 10% a bad reputation.  (Henry Kissinger)

There are two kinds of office politics.  In one kind a person gets some power and stifles your career and projects out of spite.  In the other kind you have to sell your projects to several people in order to get funding.  Your career depends on it.

Often it is the same office.  There are some spiteful, hateful people in positions of power in a lot of companies, many hospitals and a lot of government departments.  Get used to it.  It is reality.  Many more people just need to be convinced you are right.

Over the next few days I am going to go over some suggestions on how to deal with office politics.  How to spot it and deal with it in your career and when you are job hunting is an art that requires practice.

Something to do today

Who are the career politicians where you work?  Make a list.  They are very important people, whether you like them or not.

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Later:              Office politics – gatekeepers vs roadblocks

–     lunch or documentation

–     train your eyes

Red herring

Politics (is networking)

University politics are vicious precisely because the stakes are so small.  (Henry Kissinger)

You have to understand office politics to understand networking.  Here is an example.

“Don’t get Joe in the IT planning office upset.  He can delay any project by 6 months.  Now that I think of it, he can kill any project.  He’s politically connected to everyone in the company.”

Everyone, including the boss, who lets Joe “get away with it” think they are doing what is best for the company.  And they really may be.  Often you don’t see the power struggles at upper levels.  When someone becomes the traffic cop and decides which projects get done and which get delayed, it is because of their networking ability. They know how important each person and project is.  They know the alliances between leaders and departments.  They know who has the “golden” projects that take precedence over all else.  They know what combinations of projects are also essential.  These political “beasts” are the ultimate networkers.

CEO’s cannot take the time to make decisions on every project.  They tell others to make decisions.  Those people, in turn, tell others to make decisions.  Inevitably resources become scarce.  The scarce resources can be clerks, programmers, salespeople, floor space or money.  The person who controls the scarce resources becomes the center of a very strong network.  They have to bow to the will of many people, but control the projects of others.  They are often the most abused figure in a company.  Occasionally they are the most abusive, for a while.

There are several things to learn from these people.

  1. Controlling scarce resources gives you power
  2. Dealing with that power can get you entrenched, promoted or fired
  3. You always control one scarce resource, your time

The first two have just been discussed.  The third point is fodder for several more days. Politics may get ugly, petty and mean.  It may also preserve the company you work for.  Instead of avoiding politics, network.  Through building a network you will find out who to worry about and who to avoid. Politics always includes networking.  Networking can help you rise above petty politics.  Networking can help you get your projects done.

Something To Do Today

If you dare, ask around.  Find out who the political masters are.  Ask them to lunch and find out why they got their reputation and power.  You may be surprised at their attitude.  They may be visionary, vindictive, or both.

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Tomorrow: Your scarcest resource

Later:  Short term rewards

What motivates me

Waiting for the “help wanted” sign