Author Archives: bryandilts

4 questions that reveal secrets of job ads

Do job ads ever look like murder mysteries to you?  You know, there is way too much information and you can’t tell what is important.

It was murder.  The victim had bits of onion in her mouth.  The butler had prepared a sandwich with onions for her, yet claimed to have not seen her.  Is he guilty?  No, the onions are a red herring.  They are a diversion to keep you from seeing who the real criminal is.

Job ads all seem to be long lists of skills you absolutely have to have in order to get a job.  My experience is that job ads are more red herring than meat. When a company sends me a job ad and asks me to find a person for the job, I always have to talk with the person who wrote the ad.  I ask,

  • “What are the absolute minimal qualifications for the job?”
  • “Which of these skills in the ad are the hardest to find?”
  • “What has kept you from hiring the people you have already talked to?”
  • “Is there a hidden qualifier that was left out of the ad?”

As you look at a job ad, ask these questions.  You may even want to call up the HR (Human Resources) department and ask them the four questions.

If you know any of the answers, you can change your resume.  Put your most important qualifications first in a group of bullet points. Mention them in the very first sentence of your cover letter.  Make sure they come out in a phone call.

Most job ads are huge.  The minimal qualifications and the most important skills are usually hidden in the middle of a school of red herring.  Figure out what the most important need is, and point out in an unavoidable way that you qualify.

Something to do today

Have you ever called an HR department to find out the real qualifications for a job?  Try it today.  Use the 4 questions above.

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Later:              Resume red herring

Interview red herring

Office politics – train your eyes

Seeing office politics is not easy.  Seeing the final disastrous result of office politics is easy.  You can train yourself to see invisible office politics before they kill you.  Let me give you an example of being trained to see what is already there.

Discovery consists of seeing what everybody has seen and thinking what nobody has thought. (Albert von Szent-Gyorgi)

I took my Boy Scouts out into the woods.  We went to look for animal signs.  The boys couldn’t see a thing.  Nothing.  Then one spotted a bird.  They all saw it.  Another heard a woodpecker.  Suddenly they could all hear it and they also noticed the trees with woodpecker holes in them.  I pointed out a rabbit run.  The leaves were broken up into littler pieces than the surrounding leaves and there was also a tunnel under some bushes.  They started seeing rabbit runs.  We walked down the road and I saw some deer tracks.  They looked and found the path that the deer were using.  It was just like a rabbit run, only bigger.  As their eyes were trained, they saw more and more.  Once they concentrated on looking for things out of the ordinary, they got good at spotting animal signs.

Training yourself to see office politics is difficult.  Often you see the person who gets what they want, and not the people who enable it.  Look at the interactions where you are.  Who really makes decisions?

Choosing a guide is a great idea.  Don’t choose the loudest person.  Choose the most effective person.  Who seems to get what they want?  Invite them to lunch or just find a moment to be alone with them. Ask how they do it.  Sincere interest is a form of flattery that is almost impossible to resist.  You will quickly find out what you need.

Warning! As you are finding out who the gatekeepers and roadblocks are, learn to keep your mouth shut.  Getting experts to trust you with their secrets depends on your keeping their confidence safe.  Ask questions.  Don’t spill the dirt.  Funny thing about gossip, effective people shun it.  They like helping people understand how a department really works, but they shut down and hurt gossips.

You can have a training program you don’t have to pay for.  If you are worthy of their trust, the people who know will train you.  They will want you for an ally.

Something to do today

Take a few days and become an observer.  Ask questions.  Find out the lay of the land.  Who are the people who benefit from the power brokers?  Who really are the power brokers?

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Later:              Job ad red herring

Resume red herring

Interview red herring

Office politics – is documentation or lunch the way to win?

Go for the throat office politics can be won.  The bureaucrats can be defeated.  Here is how I did it once.

I was on a team of outsiders making massive updates to their computer system.  Every time we went around one of their team members, they sent us an email.  If we didn’t do things their way, we got an email.  We got a lot of emails.

The president of the company was a figurehead.  The VP of Operations from out of town was the person who had funded the company.  He wasn’t the head, he was the leader.  He actually had the power to fire the president.

Things finally came to a head when we were about to finish the project one week late.  We had charged an extra $300,000 and were 15% over budget.  All the over budget charges were for taking over jobs that the staff just wasn’t getting done.

The staff figured they had us up against a wall.  They wanted our blood. We were going to be a week late.  We had made them look bad.  They had undeniable documentation of all our failings and our failure to listen.

So we called a meeting with the VP, the staff, and our team of outsiders for 11:30 AM.  The VP had to fly in from out of state to attend.  The staff was sure we would be crucified.

He got in and we sat down.  The head of the staff had a stack of emails 3 inches thick that he had printed out.  Proof!  He handed it to the VP.

The VP asked, “Will the system go live in a week?”

“Yes,” said the staff head.

“Will it work well enough to keep the company running?”

“Yes, but they…”

“Were you able to test the system they put in?”

“Yes, but they…”

“Did they charge us for anything they didn’t do?”

“No, but they didn’t do what they were supposed to.  I’ve got documentation here.”

“But they got done what we needed.  They finished the job that had to get done.  It’s lunch time.  I’m going to lunch.  Who wants to come with me?”

The meeting was over.  How had we won?  Politics.

I kept in phone contact with the VP.  I kept asking him what he wanted done.  I told him, that it would be expensive.  I told him his staff was getting in our way.  Every time I called, I had a solution to a problem.  I also kept reminding him of how expensive it would be if we failed.

The staff just kept sending him emails.

He listened to me because I had solutions to his problems.  He ignored the staff because they just whined. He was also hungry and the meeting was right before lunch, so he had no desire to listen to whining.

Be the person who brings solutions and gets things done, and you will notice that office politics shatter around you.  No one can beat you because you get the most important stuff done.

Think about it.  How does that apply to you?

How to be an internal referral instead of just another resume in HR

Internal referrals are the fast track to a job.

Here is a link to how to become a solid internal referral by using LinkedIn and a phone.

 

Office politics – get past gatekeepers and roadblocks

Faster access to our computers from home made all the sense in the world.  One man was standing against my recommendation.  Everyone else loved it.  The big boss hid from the debate, citing Jim and the cost.  It seemed like spite, but we had been friends.  Why was Jim sabotaging me?  Why wouldn’t he listen to reason?

A year later, as technology advanced, a much cheaper and faster access method was installed.  I also gained some perspective.  Jim wasn’t an SOB, he was a guy with an opinion.  I watched him turn out to be right every single time he took an unpopular stand.  It might take a couple of years to be vindicated, but he was always right.  Management had learned to ignore Jim at their peril.

Jim was a gatekeeper.  He could be reasoned with.  He would accept proof.  He changed his mind when it made sense.  Jim only seemed like a roadblock when you were wrong.

The roadblocks are the folks who are mean and spiteful.  They can stop a project by getting in the way or going slow.  They literally may kill a plan just because they don’t like someone on the team.  They stay in place because they know enough of the right people that they can help advance or hinder careers.  They help their friends and shaft their enemies.

Against criticism a man can neither protest nor defend himself, he must act in spite of it, and then it will gradually yield to him.  (J. W. von Goethe)

Be careful who you define as a gatekeeper and as a roadblock. Ask around.  What do your coworkers think of the person in your way? I was wrong about Jim when I thought he was a roadblock.  He was a smart guy who was a very respected gatekeeper.

Something to do today

Is someone getting in your way.  Ask around.  Are they gatekeepers or roadblocks?

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Later:              Office politics – lunch or documentation

–     train your eyes

Your red herring

Their red herring

How to win at office politics this week

Hospitals have the worst office politics.  Administrators and CEO’s are paid much less than some doctors.  They beg for nurses to come to work there.  Lack of a radiologist can shut down the emergency room. People die when mistakes are made.  There are a hundred people with the power to shut down the hospital. Yet hospitals work.  And many people love to work at hospitals.

90% of the politicians give the other 10% a bad reputation.  (Henry Kissinger)

There are two kinds of office politics.  In one kind a person gets some power and stifles your career and projects out of spite.  In the other kind you have to sell your projects to several people in order to get funding.  Your career depends on it.

Often it is the same office.  There are some spiteful, hateful people in positions of power in a lot of companies, many hospitals and a lot of government departments.  Get used to it.  It is reality.  Many more people just need to be convinced you are right.

Over the next few days I am going to go over some suggestions on how to deal with office politics.  How to spot it and deal with it in your career and when you are job hunting is an art that requires practice.

Something to do today

Who are the career politicians where you work?  Make a list.  They are very important people, whether you like them or not.

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Later:              Office politics – gatekeepers vs roadblocks

–     lunch or documentation

–     train your eyes

Red herring

Salary changes by city – the best and the worst

Being in the highest or lowest paying city is not related to how much money you keep after your expenses are paid.

Here is a list of the highest and lowest paying cities, and some things to consider before moving.

The last thing you say in an interview

When you end your interview with the wrong words, your interviewer often says, “He didn’t want the job. He never really expressed an interest in it.  So we are offering the job to someone else.”

I rarely hear this about my candidates because I tell them exactly what they should say right before they leave.  It should always be a variation of, “I want this job.”

Bad Example

Don’t let it end like this. Tell them I said something. (Pancho Villa’s last words)

Good Examples

“This is the kind of company and job I thrive in.  I think we could work well together.  Can we set up the next step in the interview process right now?”

“I have really enjoyed talking with you.  Thank you for interviewing me.  The job is something I would definitely like to do.  Based on everything you have learned about me so far, is there any reason you would NOT hire me for the job?”

“I would like to work here.  I enjoyed meeting the team.  I can do an outstanding job here and I really want to go to work for you.  Can we set up a time to for our next meeting right now?”

“This is a great job. I would love to work with you. Can I have the job?”

“This is a great job in a great company.  When can I start?”

If it all seems a little too gutsy to you, then go back and read the first paragraph.

I only occasionally hear, “He didn’t want it enough”, from employers. That is when my candidates do not ask for the job.

Something to do today

Do you have a list of all the jobs you have applied for and the people you have talked to?  That is another good list to keep in your job journal.

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Tomorrow:     Office politics

How will you prove how good you are?

The first paragraph of most resumes states: I am hard working, a team player, a great contributor, an original thinker and will make you money.

In an interview every candidate makes the same assertion.

Why do so few people prove it?

I worked with a salesperson in a national company.  She was in the top 5 salespeople of her company. She never told me.  She didn’t put it on her resume.  Her friend finally told me.  She had absolute proof how good she was compared to others.  She didn’t use it.  To her credit she did talk about the dollar volume of sales she made.  She just never said how much better than average she was.

I work with engineers who know exactly how much money they saved their company, and they don’t write it down.  They don’t mention it in interviews.

CEO’s and CFO’s fail to mention how much money they made stockholders.

Why?  They have been taught not to brag.

News Flash:  If you don’t prove how good you are, you look like every other candidate.

Who would you hire? There are ten candidates.  One proves how much money he can make you.  The other nine say they are team players who want an exciting job.

Did you pass the test?

Something to do today

Keep a special folder at home or work where you prove how much money you saved, how many customers you helped, the money you made and how much faster things work now.  Write a summary in your job journal every week.

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Tomorrow:     The last thing you say in an interview

What to do if your job is outsourced to California or China

If you took all the economists in America and laid them end to end from Los Angeles to New York City, they would each point in a different direction.

I heard an economist say that every time a Walmart opens in a community, that the number of jobs increases and the average pay for each job increases.  He also said that outsourcing jobs to China increases high paying jobs and wages in the USA.  The real problem is that whatever happens in the long run, in the short run people get hurt.

Here in Harrisburg, PA some high paying jobs were outsourced to California, where it costs even more to get work done.  How can that be economical?

The economist worries me much less than the jobs moving to California. Why would someone move jobs to a high cost location?  I can understand being cheap and moving them to China or Walmart.

What really happened is that companies were merging in the software field.  The one in Harrisburg, PA was not competing effectively.  Their product was looking old, slow and not very flexible.  The CA company was winning the sales game, but there were a lot of customers who wouldn’t move off the old PA platform.  The CA company bought the PA company to get the customers.  The owners of the PA company were glad they didn’t have to run their company into the ground.  The customers were pleased because they were getting a better support organization and the chance to move to the new platform. Everyone won except the workers in PA. They had to find new jobs.

They did find new jobs.  It is 12 years later. Everyone I knew in that company is now working on newer technology and earning more.

There is nothing in business as intensely fertile as an American company getting trounced by another American company. In the dying company everyone looks at their contribution to their own demise.  They then use what they learned to compete against higher paid workers.  New skills are learned.  New jobs are created.

In every dying company there are some people who re-train themselves early on and leave for better jobs.  When the old company dies, the rest of the workers then re-train or retire.  The people who re-train themselves early are better off.  They are earning more money much earlier.  They are also prepared to step away from their job into a better paying one if their job is outsourced to China or Walmart.

Doesn’t it make sense for you to constantly be re-training yourself?  Be prepared for the changes in the economy.  Someone is going to earn more and be more secure.  Shouldn’t it be you?

Something to do today

Write your accomplishments in your job journal.  Remember, your boss doesn’t really know what you do all day.  Give him a report.

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Next:   Prove it

Later:              The last thing you say in an interview