Category Archives: Attitude

Your New Career Is Only 3 or 4 Steps Away

There are no secrets to success.  It is the result of preparation, hard work, and learning from failure. (Powell)

Gary decided the world needed a better way to pay insurance claims in 1996. He made a plan and took a step.  Then he planned and took the next step, over and over. Along the way he picked up investors, technicians, sales people and managers.   The company changed into a stored value credit card company.  A few years ago he sold his company for over $200,000,000.  

Did you notice that his company is not the same as it started out in 1996?  There was a problem with the payment method they wanted to use.  When they solved that problem, they found the possibilities in the payment solution were greater than in their original plan.

Let’s not concentrate on Gary.  Let’s concentrate on the people who work for him, the people who do what you do.  He has accountants, programmers, lawyers, salespeople, managers and secretaries who all took a chance.  They found someone who could daydream.  It was Gary.  They believed in his daydream.  They hitched their careers to his star and away the whole team went.

If you are doing exactly what you like, stay there.  If you want to do something else, look for someone who can help you achieve that dream.  You may first have to hitch your career to a place that will help you pay for the school education you need.  The time will come when you are too constricted there.  You will have the school education.  Next you need hands on experience.  First try to grow where you are.  If you can’t grow, start looking for the next place you can grow.

Your career will be a set of steps.  Your initial plan will undoubtedly change.  Plan three or four steps out and execute the next step.  Then when you accomplish that first step, re-plan.

The world changes incredibly quickly.  Plan to change your plans.  Now, work the next step and cause your future to change.

Write out your plan.  What do you want to do?  Then plan 4 major steps to get where you want to be. 

Being a business owner, consultant programmer or the number one salesperson in your field may be right for you.  Or you may find that being a great mother or father is even more important.

Make sure your plan gets you to what will really make you happy, not just to where other people will worship you.

Feel The Fear, And Do It Anyway

The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself.  Therefore all progress depends on the unreasonable man. (Shaw)

The job interview was at 2:00 pm.  The candidate, Bill, called at 1:45 pm.  He was in their parking lot.  Showtime.  That great candidate was going to shine.

At 3:15 pm the VP of HR called to apologize.  Bill just came in for the interview.  This well qualified candidate sat in the lobby for 1 ½ hours. The receptionist didn’t do her job right. It wasn’t Bill’s fault, but he could have done something about it.  He could have asked the receptionist to double check that the right person knew he was there.  He could have asked to speak to the administrative assistant of the person he was there to see.  It wasn’t Bill’s fault, but he wasn’t powerless.

People don’t want to be rude to you.  People you work for don’t want to waste your time.  The receptionist doesn’t want to stand in the way of your goals and ambitions.  It is not human nature to wish the worst on strangers.  Most often they are in your way through ignorance, incompetence or fear. 

The best solution is to swallow your own fear of making waves.  Sure, you are afraid.  They probably are too.  It is time to step up to the person in your way and work with them to clear the roadblocks.  Your boss or coworker, the receptionist or police officer all want to help.  Give them a chance.  Patiently work with them to get what you need.

I am always asked, “Why didn’t I get the job?”  I answer with what I’ve been told, and that is helpful.  A great question to follow up with is, “Can the person who rejected me, help me in my next job application?”  You may get a great boost from calling the person who rejected you and asking for specific help.  You can ask them if they see a way to improve your resume or interview.  Enlist them to help you with your NEXT interview.

It’s scary to ask for more help from a receptionist who just told you to wait.  It’s hard to call back someone who told you they do not want to hire you and ask for help.  If you feel the fear, work your way through it, and do it anyway then you’ll get what you want and need a lot more quickly. 

 Read the book Feel the Fear and Do It Anyway. It can help you take control of your situation.  It gives you tools to stop letting the world get in your way and step on your dreams. The cheapest place to get it is still your library.

Down by 20 at halftime in your job search

At halftime the team is down by 20 points.  In the locker room the coach says: “Yes, we got beat in that game we just played. Now we are going to play a new game.  It’s time for payback.  A new game starts when you step out on that court. You’ve got to adjust the score in your mind.  It is 0 to 0 now.  It’s a new game. Let’s go out and give that other team the beating of their lifetime.  We owe it to them.”

Every job seeker has a bad interview occasionally.  Often you will have a great interview and NOT get the job.  Your resume may be perfect for a lot of jobs, but you get no call backs. 

Remember, every time you apply for a job, it is a new game.  The person seeing your resume doesn’t know or care that the last 74 people who saw it didn’t even acknowledge getting it.  The person calling you on the phone can’t tell that you’ve only had 3 callbacks and not one in-person interview. 

Get coaching to improve your resume, phone interview and in-person interview skills.  Find out what works.  If you need a certification so that your resume stands out, get it.  If you get phone interviews, but no in-person interviews, find out why.  Give some of those interviewers a call back and ask for their help.  Half of them will give it to you.

Go out and actively look for successful people to coach you.  Asking a person for help can be a form of networking.  The secret is to ask for help with one particular thing.  Ask for help making the first job listed on your resume more attractive. Pick a small part of the job application process and ask for help.  It let’s the person know you are trainable, eager and looking for a job.

There are cycles people go through when they are unemployed or looking for a new job.  The important thing is to accept that you will lose more often than you win.  If you approach each resume submission, phone interview and in-person interview as a fresh start, a new game, you’ll quickly become the winner.

Your attitude can be adjusted.  Engage your mind. Lift your spirits.  Listen to books, music and shows that get your spirit soaring while you drive or exercise.  Start fresh for every job application.

One fully preventable way to lose a potential job

A cynic is not merely one who reads bitter lessons from the past, he is one who is prematurely disappointed in the future.  (Harris) 

Are you the guy who meets a girl and after an hour says, “Let’s cut to the chase.  I’m hot.  You’re hot.  Baby, if you won’t MARRY me tonight, you must not like me. Let’s just call the whole thing off.”

When the fit between a candidate and the job seems perfect, and there is a delay, I often hear:

“I’ve been waiting two weeks to hear back from them since my interview.  What is wrong?  They are so rude.  Don’t they realize I am losing any desire I had to work there. Why can’t they make a decision about me?  I wish they’d just call it off.  Look Bryan,  tell them no.  Withdraw my name from consideration.  I don’t want to work with wishy washy know nothings.  Take me out of the job pool.”

Did you notice the focus on “I”?  The whole tirade is about “my needs”.   Not a word in there about what the company needs.  Nothing about due diligence.  No concerns about the company being sure they can keep him on payroll.

Companies postpone decisions for a lot of valid reasons that they never tell candidates. Some winning candidates can’t take it.  They can do the job.  They’d love the job. They just can’t believe that the company doesn’t love them enough to make an immediate offer.  

A while back I took a guy out of the running for a $200,000/year job.  He was perfect for it.  He just couldn’t stand waiting.  The CEO was surprised because he was at the point of making the final decision.  Of course, another guy got the job.

What does it hurt to wait?  If the company puts you on the backburner to keep you warm, why not just stay warm?  If another great job comes up, take it.  But why get mad?  Is your ego so big that you can’t let a situation gel for a month?  Are you such a hottie that you can’t be ignored?  Get real.  The company you are applying to is not being run just to offer you a job. 

Prepare for success.  Be presentably persistent.  Then take all the time you need to win.  That’s how careers are built.

Have you ever withdrawn from a job or promotion pool because it took too long to get a decision?  Realistically look back.  What did you gain?

$250,000 too proud

A cynic is not merely one who reads bitter lessons from the past, he is one who is prematurely disappointed in the future.  (Harris)

Mike’s expertise selling into FEMA was critical.  Their product was more than an idea, but not a proven solution.  Mike was already calling on FEMA contacts even though he wasn’t officially on payroll.  The feds wanted their product.  This would be a big win for everyone.

Mike had been unemployed for 8 months and was running out of money.  This was juicy.  If Mike quit or was fired the day after he started, he’d still get $250,000.  The commissions would double that. Still, he was worried he wouldn’t get everything he deserved.  The contract wasn’t tight enough.  What about bonuses in year 4?  He brought in the best lawyer he could find.  The company balked at his demands, his lack of flexibility.

Then the lawyers and the dragging negotiations wounded Mike’s pride.  A venture capitalist said the wrong thing.  The CEO didn’t want to completely get rid of the non-compete agreement since there was a one year severance guarantee.

Mike quit the negotiations. The product was cancelled.  The company was closed.

What hurt the most was that it took Mike six more months to get a different job.  That job paid half as much with no commissions or bonuses.  He had to clean out his savings accounts and sell his cars to survive.  Mike told me, “My pride cost me $250,000.   That was the best offer I ever had. What was I thinking?”

This was an extreme case.  The problem was pride.  When you know you are essential to a project, you want to be treated with respect.  Sometimes that respect kindles the flame of overarching pride.

The job market is really heating up.  I am seeing more examples of this destructive pride.  A manager once told me his policy is, “If two people are absolutely critical to a project and they disagree violently and refuse to compromise or go down one of the two paths, FIRE THEM BOTH.”

Don’t forget, even if you are irreplaceable, the project can be cancelled.  There are always alternatives for an employer.

Don’t let destructive pride make you expendable.

Permanent employment DOES exist

The only thing that makes life possible is permanent, intolerable uncertainty, not knowing what comes next.  (LeGuin)

Success isn’t permanent, and failure isn’t fatal.  (Ditka)

I would rather be ashes than dust! I would rather that my spark should burn out in a brilliant blaze than it should be stifled by dry-rot. I would rather be a superb meteor, every atom of me in magnificent glow, than a sleepy and permanent planet. The proper function of man is to live, not to exist. I shall not waste my days in trying to prolong them. I shall use my time. (London)

Here is what happened to me:

Our company made a record profit.  The industry was booming.  The company was sold for an unbelievable amount because its future was so bright.

95% of the employees were laid off by the end of the next month . We were in a boom no one thought was a bubble.  The bubble burst.  The company had to lay off almost everyone. I lasted until the end of the next month.

10 years later I was employed by a huge computer company.  The world was good.  This was a permanent job.  I had been there 9 years. I was safe.

Then I got a letter from a friend at corporate headquarters.  There were going to be layoffs in 3 months.  I asked my bosses. They denied it.  My contact said, “I read the memo.”  I quit for a new job one week before the layoffs were announced.

What has happened to permanent employment?

Permanent employment does exist.  It exists in your skills, networks and planning.

Union negotiations, trade laws and employment contracts are all useless against the tides of change.  Your guarantee of permanent employment comes only through your own efforts and flexibility.  Permanent is what YOU bring to the table.

Even people who have been in the same company for 20 years have switched careers 3, 5 or 10 times.  During my 9 years at EDS I had 4 very different job paths in 9 years.

Look at where you are.  Prepare for the changes that absolutely will come.  Learn new skills.  Pay for your own training if you have to.  Get certifications.  Pay for the tests yourself if your company won’t.  Get trade magazines for your specialty and industry.  Bring ideas to the table where you work.

The world is changing.  You can either benefit from the changes or lose everything you have.

Permanent success means constant change.  Make your job permanent, though your career changes.

Something To Do Today

List what you can do to become a “Permanent” employee.  Meaning you always have a job.

Presentable, not pestilent persistence

Nothing in the world can take the place of Persistence.  Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb.  Education will not; the world is full of educated derelicts.  Persistence and determination alone are omnipotent.  The slogan ‘Press On’ has solved and always will solve the problems of the human race.  (Coolidge)

Frank’s interview was postponed, no date set.  I wasn’t able to set up the interview.  I couldn’t get him a “yes.”  I couldn’t get him a “no.”  His resume was in limbo.  So Frank said to himself, “What have I got to lose?”  Frank called the VP of HR (Human Resources) at the company every day or two.  For weeks he called.  Usually he left no message.  Frank just called, got voice mail and hung up. Finally the VP picked up his phone.  Frank was enthusiastic about the company and the opportunity on the phone.  No whining.  No complaining.  An interview was set up.  Frank performed a miracle using the power of persistence.

The facts that made it work:

  1. He was excited about this opportunity. This particular one.
  2. Abject failure was given a cost.  No new job.
  3. A price was paid.  Regular calls.
  4. Presentable persistence, not pestilent persistence, was employed.
  5. Enthusiasm was generated for every call.  He knew he’d get through one day.
  6. He sold himself from the VP’s point of view.  No whining, just positives.

If you really want a new job or promotion, you often just have to keep trying.  You have to make a positive impact through your persistence. When your opportunity finally comes you have to be ready to pursue it like it is the first time you tried.  You have to be all positive.

One last thing to consider.  While you are being persistent, continue preparing.  Learn something new every day that applies to the job or promotion you want. Win by superior preparation AND persistence.  That’s the sweet spot where home runs are hit.

Something To Do Today

Today is  Opportunity Assessment Day.  It is Christmas and the New Year is coming up.

What job or promotion are you aiming for?  Do you really want it?  Really?  Do you want to do the work or do you just want the prestige?

If you really want the JOB, the WORK and the opportunity, make a list of things to do every day to prepare. Now do it.

Is there an opportunity you know of?  Now figure out how to be presentably persistent in chasing that opportunity.  Do it.

What if I don’t die tonight?

The mass of men lead lives of quiet desperation. (Thoreau)

My wife’s best friend was having chest pains a couple of years ago.  She spent the night in the hospitals heart treatment center.  She’s one of the nicest, busiest people I know.  Friends and family came to visit. If she dies she has nothing to worry about.  But what if she lives?

Silly question.  She’ll do great.  She is doing exactly what she likes in life.  If she had to cut back, she could.  She would still be living life to its fullest. Carpe jugulum. She grabs life by the throat and throttles every last ounce of joy and fulfillment out of it.

Do you grab life with both hands?

I’m not talking about engaging in hedonistic self destruction.  I’m talking about working at a job that is fulfilling, even if you don’t like it at times.  Do you have goals you are reaching for?  Is your life in tune with the direction you like to go?  Do you see a future?  Are you growing?

Are you keeping your current job because you don’t dare leave?  Bad idea.  Keeping your current job because you are learning is a great idea.  Keep your job because it allows you to grow even if you hate your boss, fine. If you need the money for your family and education this job can be a stepping stone.  Stay because you are getting something good out of it. 

Money isn’t everything.  Two books that try to put money in the proper perspective even though they seduce you to desire more are The One Minute Millionaire and The Power of Positive Thinking .

If you live another day or another 50 years will you be happy with where you’ve gotten and where you are going?  In a year, what will you regret not starting today?

Something To Do Today

Let your boss know what you accomplished this week.  Getting credit for your accomplishments is a great start towards getting what you have earned out of your job.

Poison and disease – your job and search

Malice sucks up the greater part of her own venom, and poisons herself.  (de Montaigne)

Do you know why Al Qaeda has not used small pox, nerve gas, or sarin in an attack on the USA yet?  Because they are not as fast, painless, or sure as a car bomb….in killing the attacker

Terrorists are smarter than people who are mad at their boss or a coworker. Poison and disease kill attackers as horribly and slowly as they kill their target. Terrorist attackers want to die quickly and relatively painlessly so they won’t use poison and disease. People who are mad at their boss die slowly, painfully, and publicly from their own venom.  Their boss rarely suffers. The terrorists are smarter.

Every day I talk to people with serious reasons to leave their jobs.  Most briefly state the problems, then go on with their job search. They are winners.  Some state the problem and then they try to poison and infect the people who contributed to the situation.  They are losers.  Examples of stupidity, gross unfairness, lawlessness and cheating are given. The trouble is that the attacker slowly poisons himself.  His pain is horrible to behold. 

What is left is a twisted wreck of a person who is unemployable.

So what do you do?  Forgive.  Forget. Get on with your life.  The best revenge you can have is to be happy while they are miserable.  Let them wallow in depravity.  Don’t hop in the mud puddle to wrestle the pigs and expect to stay clean.  Forgive them.  Pen them up in a part of your life that is through.  Don’t talk about them.  Don’t even think about them.  Stop letting them ruin your life.

If you are still employed, you can pay them back.  Stop talking about them.  Stop worrying and fretting.  If something illegal is going on, quit now and tell the police.  Otherwise find a new job and then leave.  They’ll hate having to replace you.  Never say an unkind word about them to anyone, just give notice and leave.  Then forget them.

Something To Do Today

How To Stop Worrying And Start Living by Dale Carnegie can help.  It can help you get rid of anger and start living for the good things in life.

Dead Fish and your job search

A rotting fish does not smell better under the noonday sun.

“You’ve done well on your second interview.  I was told to expect a job offer for you in the next couple of days.  Congratulations.”

“Wow.  Uh, Bryan, are they doing a background check?”

“Yes. This is a bank.”

“There’s one more thing you don’t know.  I haven’t told anyone because I was afraid it would keep me from getting the job.  Three years ago I….”

There are ways to deal with skeletons in your closet.  You can make two mistakes.  The first is to put everything that might disqualify you on your resume.  That keeps you from being considered at all.  The second is to hide the information as long as possible. The first is like slapping someone with a dead fish instead of shaking their hand when you first meet them.  The second is like taking that dead fish and hiding it in your briefcase.  The smell will get stronger and stronger over time.  Dead rotting fish don’t smell better after a few days. 

First make sure it is a real skeleton.  Age, marital status, sex, sexual preference and country of origin are often considered to be a problem by a job applicant when they are not.  Don’t bring them up.  They are not skeletons.

Problems that disqualify you from a job are another matter.  The only way to win with a serious problem is to find a champion.  It could be the manager who wants to hire you, the HR (Human Resources) person, or someone you know who overcame a similar problem.  You’ll have to take a risk in letting someone know during the interview.  Often your champion will be an agency recruiter.  As your champion gets to know you, he can break the bad news to the hiring team with a positive recommendation.  That may be before or after the first set of interviews.  It will never be just before a job offer is made.

Let’s face it, a disqualifying problem disqualifies you!  You are asking for an exception to be made.  If you can get someone to go to bat for you, you have a chance.  Don’t try to hide a major problem in your briefcase, hoping no one notices.  A rotting fish never smells better after a few moist days in the sun.

Something To Do Today

Are there problems you bring up in your resume?  Do you apologize for something?  Do you proudly display your age, sex, sexual preference or country of origin in your resume?  Get rid of that stuff.  It makes people worry you will be a flaming activist.