Author Archives: bryandilts

You’ll get the job if you focus on the right stuff

Understand the emotions and actions, ignore the words.

Down Syndrome vs down syndrome part 2

Merrilee has Down Syndrome, a medical condition.  At 9 years old she could read 150 words. At 18 she can now read maybe 300 words. She understands only very simple sentences.  Yet, she’s brilliant.  She understands very clearly what people are doing and feeling.  She is not distracted by their words, clothing or cars. Merrilee is not distracted by her own expectations.

Job seekers with down syndrome, a perception condition, communicate verbally and in writing much better than Merrilee.  Their down syndrome, however, makes it very difficult for them to understand, interpret and act on the emotions and actions of others.  They interpret everything through their biased perception filter.

Attitude really is everything in job hunting.  A hiring authority told me, “I hire almost entirely on attitude.  It’s easy to train someone if they have a good attitude.”  If a job hunter has down syndrome it doesn’t matter what they know, they will be a problem employee.

Job seekers with down syndrome assume the people around them are mean spirited, harsh, cruel, difficult and/or unfeeling.  When an HR department fails to respond to their resume, they assume rudeness.  When no one gets back to them after an interview they figure the interviewer is a rude jerk.  When they are probed about why they left their last job they think it’s an unnecessary mean streak. Having down syndrome causes you to find the worst no matter what happens.

When Merrilee, with Down Syndrome, is told, “No,” she understands the word.  She doesn’t understand explanations so she figures out what the other person’s real emotions are.  She understands that mostly “no” means not now.  She can feel when “no” means not for a long time.  She gets it when “no” means she could get seriously injured.

Your job hunting will be much more successful if you focus on what people are feeling and watch what they are actually doing.  Make it a habit to never take offense.  That company may literally have 500 worthless applications for one job and cannot reply to each applicant.  Your interviewer may be impressed, but unable to hire you.  He probably told HR that you have been turned down and HR is swamped with other work so they didn’t call to let you know.

Keep trying to get into the jobs and companies you are most interested in.  I called a manager about a job he filled the previous month.  He said, “That job is open again.  Can you help me fill it?”  One month later someone new will be hired.  Those who already gave up are out of the running.  His previous “no” meant “not now.”

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Something To Do Today

If it has been over 3 months since you talked to someone at a target company, time to get back in touch.  Things change.  Find out what is happening there today.

Next  Down Syndrome vs down syndrome part 3

How to promote yourself at work

This slideshow is aimed at women, but very applicable for men.  You need to learn the best way to promote yourself.  No one wants to be called “A legend in his own mind.”  But you want to be noticed and rewarded for all the things you make work.

Here are some hints on how to do it.

How to get that job they don’t want to give you or don’t have

You may get a job by thorough persistence.  Don’t be pestilential and persistent, be pleasant, nice and thoroughly persistent.  Let me demonstrate.

My daughter Merrilee has Down Syndrome.  Her IQ is 43.  She has a lot of advantages over job seekers with down syndrome.  Job seekers with down syndrome accept what happens to them fatalistically.  My daughter with Down Syndrome got an extra half chromosome that makes it impossible for her to be fatalistic.  For example:

Merrilee loves cartoon videos.  We limited the time she spends watching them.  We locked them in the boys’ room so she couldn’t get them.  Yet she showed up with a cartoon video in her hand while I was at the computer or reading and handed it to me almost every day.

How did she get the video?  She knew that eventually one of her brothers would leave the door unlocked or the key down where she could get it.  She checked the door several times a day.  Not obsessively, just whenever she went by their room.

She can’t talk clearly, but I knew when she handed me a video that she wanted me to play it.  She gave it to me when I was busy so I wouldn’t go upstairs to lock the room.  I would hand it back and say, put it on the TV stand.  She did.   10 or 20 minutes later she brought another.  This went on until I played a video for her or put the videos away and locked the boys’ door.

She is how you should be in your job search. If I tell her, “No,” she’ll be back.  If I lock the boys’ door, she’ll be back.  She’s gentle and loving.  She’s quietly persistent.  She’s not unreasonable.  I want to help her.  She does what I ask when I tell her to put the video on the TV stand.

A job seeker with down syndrome sadly lacks Merrilee’s gentle persistence. Job seekers who feel down, just give up at the first, “No.”  There may not be a job today, but there might literally be one tomorrow.

Be persistent.  Don’t give up on the job or promotion you want.  Figure out how to gently and kindly get your qualifications before the decision maker.  Be reasonable, persistent, helpful and nice.  Take your resume to HR every time they ask.  Ask what you can do to qualify for and get the job.  Then do what they say.  After a month or two, try again.

If you make yourself qualified and have a great attitude, eventually someone will leave the door unlocked.  Someone will quit or the department will expand.  If you are kindly persistent and not irritatingly pestilent, you’ll have a great shot at the job.

You can’t have the blessing of the extra half chromosome that Merrilee has.  However, you can develop her persistence, love and patience.

Nothing in the world can take the place of Persistence.  Talent will not; nothing is more common than unsuccessful men with talent.  Genius will not; unrewarded genius is almost a proverb.  Education will not; the world is full of educated derelicts.  Persistence and determination alone are omnipotent.  The slogan ‘Press On’ has solved and always will solve the problems of the human race.  (Coolidge)

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Something To Do Today

Is there a promotion you really want?  Are there companies you really want to work for?  Go to your job journal and write a plan for getting what you want by being persistent in a nice way.  Decide how often you can try again.  Set appointments on your calendar to try again.

Tomorrow:  Down Syndrome vs down syndrome part 2

What if you are getting NO response to your resume? 6 fixes

If they can’t see you, you aren’t there.  If they can’t take their eyes off you, there’s no competition.

What is the difference between these three scenarios?

  1. You send out 100 resumes in an hour and get no response.
  2. You spend two days deciding who to send resumes to, send out 3 resumes, and get no response.
  3. You go fishing.

From a job search perspective, there isn’t much difference.  If you are getting absolutely no response from your job search efforts, change something.  Experiment.  What can it really hurt if you completely change what you are doing 10% of the time?  Can the response get any worse? 

Get creative.  Here are some things others have tried:

Make a trial resume each week.  Do severe changes or just rearrange the bullets.  Send your normal resume out to most jobs.  Send your trial resume to 5 or 10 companies.  Do you get a response? 

Call up 10 friends and ask them to critique your resume, before you send it.  Send them a copy and find out what they think.  You don’t have to make the changes they suggest.  In addition to getting some good and bad help, you’ll be networking.  They’ll know exactly what you can do and be looking for an opportunity to help you.

Call half the companies you want to send a resume to.  Ask for the person who would be your supervisor.  If you get HR (Human Resources) that’s okay.  Whoever you get, ask them what skills they are having the hardest time finding.  If you have the skills, make them the first line in your resume, in bold print.

Once a week walk down the street in a business park and ask for the owner of each business.  Whether you talk to the owner or the receptionist, tell them you are looking for a job.  Take a resume and a sincere desire to help.  It can’t hurt.  Ask everyone you meet who they know that can use you.

Add a recommendation letter to your resume.  Get your last boss or a coworker to write a letter telling how hard you work and how much you help.  Make it the first page of your resume.  It’s bragging when you say it, it’s proof when someone else says it.

Think. Earl Nightingale suggests spending an hour each day with a pencil and a pad of paper just thinking and listing ideas of how to reach your goal. Exercise your brain. You’ll throw most of the ideas away, but you’ll also come up with some gems.  Think.  What can you change that will make you stand out?  What can you do that will draw positive attention to yourself?  Is there any REAL risk?  Probably not.  So try it a few times.  See what the response is. 

Learn.  Do better each week.

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Something To Do Today

Decide what you will do different.  What will you change?  Try your experiment out 5 or 10 times and see what happens.  

Tomorrow:  Down Syndrome vs down syndrome

Resumes and levers and elephant guns

Want a job interview with a great company? Find a lever.

Give me a place to stand and with a lever I will move the world.  (Archimedes)

Or a big gun

In the old Tarzan movies a “great white hunter” is walking through the African plains followed by a couple of trusty gun bearers.  Suddenly, out of the trees, an elephant charges.  He reaches back and his huge elephant gun is placed in his hands.  He takes aim and waits.  When the elephant is a mere 30 yards away he fires.  The elephant falls to the ground at his feet.

What would happen if the hunter reached back and a bow and arrow were placed in his hands?   Well, there wouldn’t be enough left of the hunter to have a funeral.

For every job there are a few key experiences that will get you an interview.  They are the elephant guns in your job hunt.  If you have those experiences, you will get an interview.

Before you submit your resume for any job you have to ask yourself, “What is the elephant gun for this job?  Is there one? Is there a lever?”  You may have to read the job description two or three times before you know.  If you are still confused, call up the company and find out.  Ask for the person in charge of that job.  Whether you get HR (Human Resources) or the hiring manager, ask what the most difficult to find skills for that job are.

We submitted one resume for a job using an elephant gun.  The candidate did not have the college degree necessary.  He was not a CPA and had never been an auditor.   Still, the company phoned back immediately.  They were excited that we had found a candidate with the one skill they absolutely had to have.  He had several years of experience collecting the data to fill out a particular set of government forms.

We knew what the elephant gun for the job was.  The candidate got the interview.

Are you using a bow and arrow resume when you could be using an elephant gun?  You need a lever and a place to stand to move the world. Find out what the elephant gun is for the job.

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Something To Do Today

Find an ad that is picky, an ad that asks for 10 different skills and a lot of experience.  Find out what the elephant gun is for that ad.  Call the company and ask what the most important skill sets are and which are not essential. Find out where the lever can be placed.                

Tomorrow:  Am I showing up?

Coming up:  Down Syndrome vs down syndrome

Get hired with help from an incredible marketer

Drayton Bird has sold more products and services than small countries buy in a year.  Here is how he helped the daughter of a client re-write her resume and cover letter, in his words.

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Here is the glamorous star of this helpful idea, and even if you don’t find it useful I bet someone you know will.

She’s actually the daughter of a client, who wrote and asked me how she should write to get a job. I was intrigued because when we analysed the things people went to most and stayed at longest on my old website, one won by a mile.

Can you guess what it was?

It was, of course, “How to get a better job”. I’m kicking myself because it isn’t on the new site – so we’d better put it on there.

Anyhow, this is what my client and I cobbled together.

Most people never write a more important letter than this – yet they’re nearly all clueless!

How to write a letter to get a job

Why I would never have employed my own daughter – and what she should have done.

I bet you can relate to this.

My 19 year old daughter Ally is at a dreadful stage in her life. She’s trying to get a job, which means she has to write letters.

Admittedly it’s only for a summer job while at university, but it’s still pretty important. But since she is young with hardly any experience of this part of life, she’s at sixes and sevens on how to go about it.

Let me tell you what happened

She sent her unsolicited CV to a famous jewellery firm she is pretty keen to work for. I asked her if I could have a look at what she sent, in case I could help in future.

My heart sank when I read what she had sent, as I knew if the letter arrived on my desk I wouldn’t have wanted to interview her. I felt like kicking myself, too, since I do sales letters all the time and here was my own daughter not even getting the basics right – because I hadn’t helped.

And let’s face it, a letter to get a job can either start you out on a career – or fail to do so. This could be the most important letter she would ever write.

It got me thinking that there must be lots of other parents out there with children in the same boat so I thought everyone might benefit if I looked at how Ally could have done a better job – and she would also do better next time.

If you find these tips useful, please pass them onto any young people you know who are about to look for a job. They probably need all the help they can get.

You might even be looking for a job yourself and be a bit rusty.

Let’s look at what she sent in.

The application had no covering letter to speak of except something along the lines of, “I would like to work for your company this summer so I am enclosing my CV”. This 3 page statement of facts began like this:

“I am a hard working, intelligent and sharp person who works well on her feet. The experience from working in retail has helped me immensely in becoming very confident in selling goods to a variety of people. I have a friendly and approachable manner and greatly enjoy interaction with members of the public. I am also responsible and trustworthy, and work well in a team and on my own.”

Four things struck me when I read it.

Because there was no decent covering letter, it felt a bit like being whacked in the face with a wet fish. There was nothing linking her CV to the job she was applying for.

Secondly the whole thing was just about her and how good she thought she was.

There were no obvious benefits to the jewellery shop if they were to employ her. Thirdly and rather astonishingly there was no reference to the shop itself, or even the jewellery industry!

Fourthly the whole thing was utterly devoid of any enthusiasm or passion for the company or its products.

I was dying to tell her she should have sent in a photograph of herself as people like to see who they might be employing and it helps to get their attention, but I didn’t have the heart as it was all too late and I didn’t want to make her feel too bad.

She is such a good looking kid (Her father would say that wouldn’t he?) that I thought a photo wouldn’t do any harm, particularly as the company sells very costly jewellery.

It was no surprise to me when she didn’t get the job – a real shame as she really wanted to work for that company. You never would have guessed it though from what she sent in, and that was where she went wrong, as do thousands of others every month.

But the principles involved in getting a job are the same anywhere, and you can’t escape that fact that you have to sell yourself.

Which brings me to my main point. Never forget, getting a job is an old fashioned marketing job: you are selling yourself and the aim of what you write is to get an interview. And what does good marketing involve?

Paying huge attention to detail, spending time finding out about a person and/or organisation, (in this case the prospective employer) thinking through the benefits of something (the job applicant) to another person (the employer) – and using your imagination to increase your chance of success.

Oh, and I should mention one other thing: making an effort.

Sorry about this, but very little comes easily in life, and marketing yourself to get job is no exception. But if you get the job you want it will be worth it a hundred times over.

So here is my advice:

Write a proper covering letter for your CV

Under no account ever again should she just send a CV.

Send a letter, a proper letter and not just a skimpy “please find enclosed” letter.

Go the whole hog and send a real sales letter which gives every reason why they should employ you and answers any concerns or questions they might have about you. Don’t be afraid of going onto a second, or even a third page.

If you don’t know what a good sales letter looks like, there are heaps of examples and suggestions in How to Write a Salesletter that Sells by Drayton Bird you can look at.

Talk to the right person – and get their attention.

Think who the best person might be to write to, and find out their name.

I think my daughter should have got the name of the director or owner and written to them, in the hope that they would find her interesting and pass it onto personnel with a comment, “This person looks good.”

If you have a choice between personnel and a senior person, go for the senior person; it shows initiative and will get to them anyhow.

Enclose a photograph.

People always like to see who they might end up employing

Be enthusiastic – and prove that you are genuinely interested in them.

You can do this by referring to something you have found out about the company.

Use your research to show you know about the company and its activities: they are interested in themselves, not you.

You are trying to get the reader’s attention, and you flatter them by doing this. Nobody, no matter how senior or successful dislikes flattery, but don’t go overboard and gush nonsense – it will get you nowhere.

How will you benefit the company?

Explain your skills and experience and relate them to the needs of the company. How will they benefit by employing you?

How can you prove you are any good?

Depending on the job do you have any examples of your work to send in?

How about some testimonials from teachers, the Brownies, other employers, any damn thing for that matter. Just something which will help convince the reader that you are worth seeing.

Make an offer

You can offer to come in do the first two days work for nothing, because you know that it’s expensive to train staff. Can you think of anything else you can offer them?

Pay attention to detail

Have a big, confident handwritten legible signature, preferably in blue ink. You want to be noticed and stand out from the crowd. If you handwrite the person’s name in the salutation this gets their attention straightaway.

And try having a PS, as this is the most read part of any letter. You could use this as an opportunity to emphasise how keen you are to get the job. Or repeat your offer.

For example: P.S. I realise you get many letters like this, and many would-be employees, which is why I’d love the opportunity to come and work for a week for nothing

Don’t forget the follow-up phone call

Why not follow up with a couple of phone calls.

Talk to the important person’s secretary or P.A., who is extremely powerful in these cases.

Once three or four days later to check the letter has arrived and then again a couple of weeks later to see if there is anything else they need to know about you. Anything really to remind them about you.

As a matter of interest, I suggested to my client that even if her first letter didn’t work, a good follow-up might.

I actually proposed this opening:

“My last letter to you failed dismally – because it was awful, to be honest.

So I’m trying again.

Would you like someone so keen to work for you that I’ll gladly work for nothing while you see what I can do?

For instance, I can:

Etc.”

Best,

Drayton

P.S. Don’t forget – if you have a friend or colleague who you think would like to hear from me, please forward me their address. They’ll get a polite invitation – which they can decline – and I never share my email lists.   AskDrayton.com

Drayton Bird Associates Ltd., Moyle House, Fleet Hill, Finchampstead, Wokingham, Berkshire, RG40 4LJ

 

5.3 reasons your resume doesn’t get you interviews

First, figure out if your resume is working.  Fix your resume so it works. Only then send it out.  Would you rather send out a resume that doesn’t work to 100 jobs, or send it to one job, and get it?  Maybe taking time to fix your resume makes sense.

If it moves and it shouldn’t, use duct tape.  If it should move and doesn’t, use WD-40.     You can fix anything if you can figure out why it isn’t working.

Is your resume only pretty?  In college there was a 1930’s Rolls Royce in our apartment’s garage.  It was gorgeous.  It didn’t run.  It was useless for transportation.  Is your resume like that Rolls Royce?  Is it beautiful, but not doing what you need it to do?

Resumes are only supposed to do one thing …get you an interview.  No matter how pretty it is, how hard you worked on it or how much you paid to get it written, it is not working unless it gets you an interview.

5.3 reasons why resumes don’t get interviews

  1. You are not qualified.
  2. The resume doesn’t address the job requirements
  3. Your qualifications are hidden or camouflaged
  4. Only responsibilities are mentioned, not accomplishments
  5. There is nothing memorable

5.3        You don’t send it out

If you are not qualified, don’t cry because no one calls you back.  You are relying on luck and luck is fickle.

If you don’t send out any resumes, no one will answer you either. (Duhhh!)

The other four points will take longer to go over.  We’ll do that in the next few days.

That Rolls Royce was a collector’s item.  It was for looking at.  Your resume is not a collector’s item.  It is not a job application.  It is not a due diligence audit.  It is not your life history.  It has one job…to get you an interview.  If you are not getting interviews, let’s fix the resume.

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Something To Do Today

Try to figure out how many resumes you’ve sent out.  How many phone calls did you get?  How many interviews?   Is your resume working?

Tomorrow:  Resumes and elephant guns

Coming up:

Am I showing up?  Are you contacting people about jobs?  Sending resumes?

Down Syndrome vs down syndrome

Make yourself stand out with irresistible details

Perception is everything when you have 30 seconds to make a sale.   Most resumes are deleted in 12 seconds.  You don’t even have 30 seconds to sell yourself.

If you were going to hire an audit manager which of these two skill sets sounds better:

  1. Managed large audit department for 3 years.
  2. Managed 18 person audit department.  As many as 7 audits occurred simultaneously in 9 locations in 3 countries. $18M recovered over a period of 3 years.

Not a hard choice is it? 

Grab your 30 second commercial you wrote yesterday and your resume.  Look at the first skill set you describe.  How deep is the description?  Can the hiring manager tell the depth of your experience?  Do you give any numbers, sizes, concrete examples or project sizes?  Do you mention the number of people involved in a project?

Can you go any deeper?  For example both of the following are better than average skill accomplishment descriptions, but one is superior:

  1. Top two salesperson for the last 3 years.
  2. Top two salesperson out of 30 for the last 3 years for both highest total sales volume and largest average profit margin.

If you are keeping a job journal, you are tracking detailed information about your accomplishments.  For now, look back at what you’ve done and make some best guesses at numbers.  The more detailed you are, the more you stand out.

Read those examples above again.  Who would you bring in for an interview if you were short of time?  Do you need to change your resume and 30 second commercial?

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Something To Do Today

Copy your 30 second commercial and resume to new files.  Go over every skill set description and accomplishment and expand it.  Add all the details you can. Make every description too long.  Save it.

Tomorrow:  That pesky resume.  Its job is to get you an interview.  Is it working?

Coming up: Am I showing up?  Are you contacting people about jobs?  Sending resumes?

Down Syndrome vs down syndrome

Make them want to hire you in your first 30 seconds

The greatest tool for your job search is an enthusiastic desire to help, not the job title you want. Let me show you what I mean.

I was talking to a local TV station manager.  He asked, “How would you like to stand in the middle of the biggest stadium in Pennsylvania and tell everyone there about your product?  That’s what a 30 second ad on my station is like.” Later he added, “You’d plan your speech well, wouldn’t you?”

Have you been telling a lot of people how good you are and getting no response?  Maybe you need to work on your speech.  Turn it into your 30 second commercial.

The biggest mistake most job seekers make is they start by saying, “I really need a job.  Can you help me?”  Why would that make a manager want to hire you?  You just asked him to give you money he needs for other things.

He’ll hire you if you can solve his problems, make his life easier, or earn him money.

He’ll hire you even if he doesn’t have an opening right now.

Sit down with a piece of paper and write each job type you are applying for.  Leave lots of space between jobs.  Under each job write what problems you can solve for the hiring manager.  Next write how you can make his job easier. Finally put down how much money you can make him in new income or save him in expenses. Would you pay someone to do those things?  Give examples of what you did in the past.  Give real examples.

Did you only write what duties you want?  I hope not.   If you wrote, “I can take care of the computers,” that isn’t enough.  Add, “I cut computer downtime in half at my last job.”  In addition to, “Do help desk duties,” write, “As second level help desk technician I cleared up all incoming calls in an average of 20 minutes per call.”

Can you write down accomplishments instead of duties?  What have you done?  How have you helped in the past?  Where have you saved money at your last job?  Did you figure out how to save time for 20 other people?  Did you bring in 20 new customers?  Were you better than anyone else?  Prove it with concrete examples.

For each job you need to write a 30 second personal commercial.  It should not say what you want.  It should say how you can help.  It should show your enthusiasm and your “can do” attitude.  Prove you can do it with examples.  Use that commercial when you are talking to people about your job search.  You’ll get a much better response.

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Something To Do Today

Make that list of jobs you are applying for.  List what you can do for the hiring manager.

In a job search it feel like “It’s a blizzard! There’s nothing I can do.”

The most important step in winning is to show up.

If you are looking for a job, it always seems there is a blizzard going on.  You are stuck at home and nothing is happening because of the snow and cold. You send out a hundred resumes and get no calls back.  Recruiters won’t help you.  No one is advertising jobs with your skills.  There’s nothing you can do.  You feel cold, helpless, and can’t see any hope of success because of the blowing snow.

No matter where you live, the blizzard is over.  Spring is here.  The job market is hot.

How many US metropolitan areas were importing workers in September of 2006?  At a 4.5% real unemployment rate, metro areas start importing workers.  Take a guess, how many were below that?

195. Yes, 195 places in the US were importing workers.  And the situation has gotten even better in the last 2 months.  In the DC area the unemployment rate in some counties is well under 1%. As a matter of fact, the national unemployment rate is below 4.5%. There is a real scarcity of workers.  That means there is opportunity.

Does that mean you have to move?  No!  That means you have to continue to job hunt.  If you keep trying intelligently, you’ll get a better job.  Workers are getting imported from  low paying areas into higher paying cities all over the US.  They’re leaving jobs behind that have to be filled.

Having trouble getting a job?  Here are some areas to re-evaluate:

  1. My job skills.  Can I make them more attractive? Can I get certified?
  2. That pesky resume.  Its job is to get you an interview.  Is it working?
  3. Am I showing up?  Are you contacting people about jobs?  Sending resumes?
  4. Are you relying on the right sources of job leads?

Now may be the time to refresh your approach.  Take a look at where your industry is going.  Sharpen your job tools.  Then keep applying.  The blizzard and cold is ending soon.  Jobs are opening up all over, like daffodils in the spring.

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Something To Do Today

Use the 4 questions above to re-evaluate your job search.  I’ll go through them this week