Category Archives: References

4 ways quitting with extreme prejudice hurts careers every day

Jack’s temporary assignment at the salt mine was coming to a close after a great 9 month term. He was only scheduled for 3 months, but he had done so well it was extended several times.  He was getting antsy.  Two days before his scheduled last day, he stalked into his bosses office, threw his ID badge on the desk and said, “Take this job and shove it.  If I’m not appreciated, I’m not going to take your bull**** any more.” He stalked out.

The client called me and told me what happened.  Jack did not return my calls.  Guess what?  Soon I had another assignment.  He would have been able to do it.  It was closer to his home.  I never called him.  He burned a bridge he didn’t need to.

When you build bridges you can keep crossing them. (Rick Pitino)

No matter how much you hate your current situation, quit gracefully.  Burnt bridges only prove that your eyes once watered from the smoke.  You may destroy an opportunity down the road by throwing gasoline and a lighted match at your old boss.  Let me give you some more real life examples.

  • Your old boss gets a job at the same company you went to. He is never again your boss. When they are reviewing internal resumes from several teams for a promotion, he mentions what you did upon leaving your old job. A confidential note is put in your employee file.  For some reason you stop getting pay raises.
  • A coworker who stayed hears about how you yelled at the boss, formatted your had drive and destroyed all your customer entries in the database.  He eventually changes jobs.  You apply for a job where he now works five years later.  He hears about it and warns his company.  You were the top candidate but don’t get the job.
  • You apply for a job.  The new hiring manager worked with your old boss 20 years ago.  Your old boss is not on the reference list, but the hiring manager calls him anyway.  They are friends.  The company policy that they will only disclose your hire date, termination date and salary is ignored.  The hiring manager can’t tell you what really happened because he has to protect his friend. You lose and never know why.
  • The recruiter has a great job.  He is excited to present you. The next day he says, “You just aren’t a fit.”  He won’t elaborate.  You are crestfallen.  You never find out that he placed five people in your old company.  When he was checking references he called someone who wasn’t on your list.  He was warned about you.

You may feel great for few hours when you trash your old boss and company. If you already have a new job, it may even seem perfectly safe.  These things have a way of coming back to haunt you.  When you burn a bridge behind you, you may create a ghost that follows you for years.

 

Something to do today

Next time you are out with your friends ask them about the most dramatic bridge burning exits they have heard of.

 

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Later: How to quit

The old boy network

Exploit the old boys

The money question

How to make your skills official

You need to make your skills official.  You need to get someone to put their stamp of approval on them.

A school is a hopper into which children are heaved while they are still young and tender, therein they are pressed into certain standard shapes and covered from head to heels with official rubber stamps.  (H. L. Mencken)

Today I could apply for a job as a writer and have a real chance of getting it. Four years ago it would have been much tougher. I can now prove I am an author, a writer and a man of letters.  My published articles prove it.  One particular article proves that I am an expert at finding IT security folks and possibly an expert at computer security.

In reality I was a writer and a recruiter before the articles were published.  Yet, today I am much more marketable as both.

School did not make it official.  Someone putting their reputation on the line to use my work is what made it official.  Someone with a bit to gain and a lot to lose said, “We’re proud to have him write for us.”

I have seen programmers with 3 months of experience beat out programmers with years of experience.  The reason is that the rookie looked more official.  Someone trusted the rookie with a big role in a major project and he pulled through. He was excited, passionate and had the obvious imprimatur of his boss. The senior programmers who lost were always background support doing 40 hour weeks with no enthusiasm and no risk.

It’s official when you’ve proved it in commercial competition.  Not just when the team gets the job done, but when YOU personally made it happen.

How can you make your accomplishments and knowledge undeniably official?

Something to do today

Send an idea for an article to a publication or website about your field.  Submit it and see what happens.  They may ask you to write it.

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Later:             Illegal questions

No BS interviews work

How to quit

The old boy network

Exploit the old boys

The money question

A list to get you great references

This list will help you get great audio and visual references on your resume. It is also a great thing to send to your references right before they are called.

Few people prepare their references to talk about them.  Fewer still have their references recorded and included with their resume.  Does it make sense in your job search?

You forget what your kid did yesterday. People forget what you did.  Friends forget how you helped them.  And I guarantee your boss can’t remember everything you did.

Mark Twain said, “It usually takes more than three weeks to prepare a good impromptu speech”

You can get better “impromptu” references by jogging memories.  There are two ways to do it.  One is to give your references a list of questions they may want to answer.  The second is to send them a list of wonderful things you did that they may want to mention. Anything you send them will probably be read and thrown away, but they may remember one or two points when the call comes from your potential employer.

Here’s a list of questions you may want to send them:

  • What were my biggest accomplishments?
  • How did I make a difference?
  • How did I save money?
  • Was I willing to work extra hours?
  • What projects could not have been finished without me?
  • How well did I handle a particular crisis?
  • What did I suggest that saved time or money?
  • How did I keep customers happy?
  • Why did customers like dealing with me?
  • Which customers only worked with me? Why?
  • How did my teammates feel when I left?
  • Was I loyal?
  • Would you rehire me?  Why?
  • On a scale of 1 to 10, where would you rank me? Why?

Don’t forget, it may be a good idea to send a few reminders about the answers to the questions.

This list will also be useful if you are using audio references on your resume.

Few people prepare their references to talk about them.  Fewer still have their references recorded and included with their resume.  Does it make sense in your job search?

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You can get a free 21 day trial to put the voice of your references on your resume:  http://members.audiogenerator.com/specialinfo.asp?x=584262

Or create your own using your cell phone and YouTube.

Something to do today

Put together a list of questions your references can answer, or accomplishments you hope they mention.  When you know they are about to get called, send them the lists.  It could make a big difference.

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Later:             Making dogs dance

How to put great audio references on your resume

Include your boss in your resume.  They can hear him say how well you did.  Your coworker will tell how you helped train him. They can hear the sincerity.  You can control what the references say. It could get you hired.  It will make you unique.  I don’t know if it will work for you, but it makes sense to me.

There is a toll free number your references can call to make a recording for you. You go online and listen to the reference and decide if you want to use it.  Then you press a button.  All that is left is to cut and paste a link into your resume.  You now have an audio reference..

You can try the full audio reference package free for 21 days.  This is a marketing tool that costs $29.95 per month plus some minor fees for the recordings. If you are going to send out 100 resumes, why not send out your references with them? References you are 100% sure of.

You can get a free 21 day trial here:  http://members.audiogenerator.com/specialinfo.asp?x=584262

This is not the only way to get references on your resume.  It is the easiest I know of for your references.  That can be important.  But if you want to use YouTube or just a recorder and a file on your website, you can do that too.  How about an interview format with someone asking questions about you??

Something to do today

Having trouble with your references?  Give this a shot.  You will know exactly what they are going to say.

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Later:             Getting better audio references

Audio on your resume

Make an incredible standout resume adding a new reference format

We got a resume that was 30 pages long.  It included a CD with all the documents and even more information.  Karen and I laughed about the ego of the guy who did it.  We looked through it to see why he thought he needed so much information.  We called and talked to him and told him it was too much. In short, it was the perfect resume.

The perfect resume gets read, discussed, carefully checked and finally gets a call to the person who sent it.  It wasn’t until a year later that I realized just how effective that huge resume had been. I had called and discussed a lot of details with the owner. Perfect.

Enterprising job searchers have come up with a lot of ways to set their resumes apart.  Different kinds of paper, a CD, a business card sized CD, audio, video, youtube, a 5 word cover letter, photos, a sculpture included in a box, candy, and a singing delivery person have all been used. The idea is to do something that sets you apart in a positive manner.  It also has to be something that does not diminish your printed out email resume.

Adding audio or video is relatively simple.  My next two letters will detail different ways to add references you can see or hear.  One is using a telephone.  It is extremely easy.  The other requires a recorder, software and a website.  If you want to make a real audio or video production, it is the way to go.

Is audio for you?  Do you want your references to be instantly available to anyone who gets your resume.  Will your own voice get you calls for interviews?  You’ll have to decide.  I’ll show you how to do it.

Something to do today

Are your references willing to be recorded?  Find out.

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Later:             The easy way to add audio to your resume

The most common disastrous reference mistake

Jim is an executive candidate who has 6 wonderful references.  He also has 2 terrible references and one that is mediocre.  I know because we checked them.  We learned that Jim does terribly in the wrong environment.  In the right company he saves literally millions of dollars for the bottom line.  That means we also send him out only to the right kind of companies.

You need to find out what kind of references you have.  Then you have to adjust your job search accordingly.  The temptation is to get mad at the bad or mediocre references.  You don’t learn by getting mad.  Your bad references have a reason for saying what they do.  Find out what it is and adjust your job search.  Of course, you should also adjust your reference list.

Great references can absolutely put you at the top of the candidate list.  Bad ones can sink you.  Are your sure what your references are saying?

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I was going to give specific hints on how to be absolutely sure your references are solid, but I can’t.  Any recruiter or company that calls your references will want to protect them.  At most your references will only give YOU vague hints that you won’t get an enthusiastic endorsement.  Having someone else call has problems all its own.  And there are legal problems all along the way for you, the reference, and a recruiter like me.

Something to do today

Call all of your references.  Listen for very subtle hints. Which were the best?  Use them in the order of their enthusiasm and lack of subtlety.

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Later:             Audio on your resume

How to get references on the company you may join

It’s a funny thing about life, if you refuse to accept anything but the best, you very often get it. (W. Somerset Maugham)

He came for the amazing opportunity at XYZ (the name is changed to protect the guilty). A year later he was gone. He quit. That happens a lot at XYZ. It seems like half the people who join the company are transplants.  It has been the case for at least 15 years.  They are hired from across the country and move to Harrisburg, PA.  It is one of the biggest companies in its market, a national powerhouse. But an unnatural percentage of its executives, computer experts, accounting gurus and even retail purchasers have been relocated here. Of course many love the place.  It is just that their first year turnover is huge and local people avoid the company.

I always warn people I place at XYZ of the reputation.  I help them find out if they are a fit before they join.  So, how can you avoid getting one of those short term, bad fit jobs?

Check the company references

Talk to 3 of their references.  They want to talk to your references, you can ask for theirs. You also need to find a few references on your own.  Finding references on a company will get you a clearer perspective on them and it is also a good networking tool that may get you a different job.

The best company references you can get are:

  •                         A talkative recruiter who knows the place
  •                         A happy ex-employee at another company
  •                         Someone doing your future job at a competitor
  •                         An HR person from another company
  •                         Someone you know who works in that department

I did not include a disgruntled ex-employee in the list.  They know why they quit, but usually not what the trends for the company are.  It’s okay to talk to disgruntled ex-employees, just filter their responses.  They may have an ax to grind.

How to find them

Connect through LinkedIn to the HR person and anyone you talk to at the company.  That way you will get networked into other people at the company now, and former employees.

Make a few phone calls.  You need to find out who the competitors are anyway. Make it a habit to search them out. Look for former employees at competitors.  They may have a better opening than the one you are looking at.  At the very least, you’ll be able to ask questions about the job you are considering.

Something to do today

Check references on the last 3 companies you interviewed with.  It is good practice.

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Later: Fake jury

3 things that prove you have to be hired

Great women are not considered so because of personal achievements, but for the effect their efforts have had on the lives of countless others. From daring feats of bravery to the understated ways of a compassionate heart, great women possess a common strength of character. Through their passion and persistence, they have advanced womanhood and the world. (Peggy Anderson)

Want to get hired?  Prove you are great.

Employers look at resumes for three things to do the initial screening for greatness:

  1. Basic job skills
  2. What you have accomplished
  3. What you caused others to accomplish

Basic job skills have to be easy to find on your resume.  Prove you can type, program in VB.Net, sell, do accounting or design widgets.  Make it so those skills will not be missed by a receptionist who has 100 resumes to plow through.

What you have accomplished is often harder to come up with.

What you caused others to accomplish is even harder to remember and very hard to prove.

My opening quote gives a great suggestion, figure out the effect you had on others.  Keep track of people you have trained, processes you speeded up and money you saved.  It will set you apart.  Most people won’t track those things because they are taught to be “humble”.  There is nothing wrong with reporting how well you do your job.  Correctly convincing an employer to hire you because you will make him more money is a great idea.  Don’t shy away from proving what you are worth.

The people, teams and companies you have helped are a great indicator of just how great you are.  Accept it and take advantage of it.

Something to do today

If you have not started a job journal, today is a good day to do it.  Start tracking all the people you help.  Keep a tally sheet with the number of people who drop by and ask for help each day.  Figure out how you make the workplace better.  Track it and report it.

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Later:               Oil drums on the horizon

How Google can be a disaster for your job search

You can ruin your career and job opportunities at the speed of light.  It can take anywhere from a few months to years to clear up the problem.  Google is the problem.

More bosses and companies Google their employees and candidates now. Before they give someone a promotion, raise in salary or a brand new job, they Google them.   It is an instant reference check. Your boss may Google himself to find out what the world knows about him. He will try to figure out who the person is who slanders him behind the online name “maddog231”.  If he figures out it was you, that can be a problem.

Worse, go to Google and you’ll notice a little link by every entry that says “cached.”   Cached means stored.  Even if your comment is pulled off the internet, Google is going to keep it for a while. If someone cuts and pastes your comment onto their website, that comment could be around for 20 years.  There may be no quick fix for the havoc you wreak on yourself by being sharp tongued online.

There is this paradox in pride – it makes some men ridiculous, but prevents others from becoming so.  (C. C. Colton)

It is time to start worrying about how you portray yourself in blogs, emails, resumes, reader comments and anything else you do online.  Google is a powerful tool.  Make sure what you put on the internet helps you instead of hurting you.

Something to do today

Google yourself, your bosses and your company.  Did you find anything interesting?

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Later:               That loud sucking sound

How to tell who is great

55 gallon oil drums on the horizon

What do you do while you wait to hear if you are hired?

Here in the USA we wait in lines.  We get upset when someone cuts in front.  So we wait back until it is our turn.  We don’t want to be greedy.

Tim was competing with 3 others for a promotion at EDS.  He was prepared.  He was a good choice.  He told his boss, “I do want this promotion.  It is the next step I need to take in my career.  But I don’t want you to choose me for the job if the other guys should have it.  I know it is important to them too.  I don’t want you to feel any pressure to give it to me even though I want it.”  Tim did NOT get the promotion.

Tim also waited a full year to get half of the bonus he was promised for putting in a lot of overtime on a project.  During that year he reminded his boss twice of the bonus.  Then Tim waited patiently with a smile.  Tim was a nice guy.  He was getting beaten up because he was afraid that hustling was uncouth.  Tim was politely waiting in line.

Good things come to those who wait.  But only what is left behind by those who hustle.  (Abraham Lincoln)

Let’s compare that to me.  Same area at EDS, different job.  I wanted to move to a special technical team.  There were 4 openings.  I asked my team leader and manager to help me get in.  I reminded them every few days.  I visited the manager who was leading the new group every other day.  I brought a word of cheer or another accomplishment.  He had no doubt how much I wanted the job. He got an email after every contact.  I got the job with 3 years of experience.  The other technicians were 5 to 20 years my senior.  They were well known and earned twice what I did.  I was nobody in comparison.  And I know I beat out a whole bunch of other folks who had way better credentials than me.

I waited, but I hustled while I waited. I made sure my references were checked.  I offered more proof of my accomplishments.  I never let the manager forget I wanted that job.  Towards the end he would see me in his doorway and grin, “Bryan, I haven’t made that decision yet, but I’m going to.  Don’t worry.  I know you want the job.”  But I kept coming for 3 weeks anyway.  I wanted the job more than I wanted to be polite.  I was willing to out work any of the more senior guys he could hire.  This was my only way to prove it.

There were a lot of very surprised people when I got the job.  They were obviously better than me.  But I hustled.  I made it a big deal.  I got the job.  Unfortunately there was nothing left for the others waiting in line.

Something to do today

If you are job hunting or looking for a promotion, hustle.  The job seeker who offers contagious enthusiasm often gets hired over the guy with experience.  For the job that is a quantum leap forward in your career, refuse to wait in line.  Hustle.

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Later:              The 5 pound call girl

Where to fish