Author Archives: bryandilts

12 steps to recruit people for jobs – no B.S.

Yesterday I was asked how I do a job search.  I have seen beautiful lies sent out about how search is done by other firms.  Let me give you the no B.S. version of how I do a job search.  There are 12 basic steps to finding people.

If you gave me an exclusive search, I would:

1. Get a good written description of what you want, what the most desired traits are, and what must be avoided.

2. Find out from you which companies are most likely to have the person you want already working there, figure out how I can search for more those types of companies, and talk with you about the list of 100+ companies we come up with.

3. Call all those companies and try to entice a good person to look at your opportunity. I would shamelessly network into other companies. I love calling in and asking for help to find the right person. I would be calling both the VP level person who could take the job, and his boss. CEO’s are often great sources of leads.

4. Make sure that no one knows who you are until you want them to know.

5. Advertise. Sometimes I get lucky that way.

6. Check out the job boards and do a deep search of the dead resumes from years ago, as well as the current ones.

7. Check the social networks.

8. Tell my partners what I am looking for. I share search assignments with 2 other independent recruiters in this area. We respect each other and have a history of success.

9. Within 3 days I would be sending you resumes of good potential matches.

10. After a week you would have talked to several good people and given me feedback. If things go well, you may say you have enough input.

11. After 2 weeks you will either like what you are seeing, or tell me you are bringing in someone else.

12. Even after you are interviewing and I stop, new people will show up from the networking I did. I’ll keep bringing you new candidates even after I have stopped the full search process, up until you hire someone.

It is really a simple process to explain. Execution is everything.

7 ways to show cost cutting and budget savings on your resume

If you would be wealthy, think of saving as well as getting. (Benjamin Franklin)

 Most people have no clue how much money they save at the grocery store, much less how much they save at work.  They don’t know their objectives, normal expenses, or budget at work.  The people who worry about the budget at work get all the credit for saving money and time.  It isn’t hard to become a budget and savings guru.  Just ask your managers how much time an average person is supposed to take to finish each project.  Write that number in your job journal.  If your managers won’t tell you, make an estimate, write it down, and see if you can beat it.  Report back the estimate and results.

At your job you can help save money.  You do it by finding out what performance level is expected, then exceeding that level.  If you get your job done in 4 hours instead of 5, you saved one hour for your company.  If you do that every day for 80 work days, you have saved 80 hours of time. That is two work weeks.  You have saved your company two weeks of your wages in 80 days. Put that into dollars and report it on your resume and in your weekly report to your boss.

Here are some more ways to save money and get credit for it:

If the average salesperson is paid $800 each month for expenses and you spend only $600, you will save your company $2400 each year on expenses.  Make sure your boss knows it.  Take credit.

If a project you are on is supposed to take 8 months and it is done in 6 months, you have helped save 2 months of time.  Brag about it. Convert the 2 months into wages for everyone involved and take full credit with your boss and on your resume.

As a network technician you know that last year the network was down 110 hours during work hours.  This year it was only down 10 hours.  You cut network down time by 100 hours.  You also kept 120 clerks from wasting 100 hours.  In other words, you cut wasted clerical time by 12,000 hours as a network technician.  Report the hours and also estimate the savings of a bare minimum of $120,000 to your boss.  He will want to brag about it to his boss too.  When you are looking for a new job, you should be able to go to your job journal and get that number to brag about.

You suggested and/or made a programming change that allowed the company to reassign 3 people to new jobs.  You saved the company the wages of all those people.  Figure it out and take credit for every dollar.  Is it $30,000 x 3 = $90,000 or is it $60,000 x 3 = $180,000 ?  If you tell your boss how much you saved, he may change the number a little, but he will certainly report the savings to his boss.  You should also put it on your resume.

When you show cost cutting and savings on your resume, you prove you are keeping an eye on expenses.  If you can prove even a minor cost saving, it shows that you are interested in something the hiring manager works on every day.  Take the time to keep a job journal tracking the changes you make and the time and money you save. Then put it down on your resume.  It could get you an interview.  It can even get you a job.

Something To Do Today

Look for ways to prove you save money and time.  Ask your managers what the budget is and then beat the budget.  Track it.

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Monday:     Show increased revenue

Later:              Show better customer service

The Heisenberg uncertainty principle

Post-it notes

 

How to become CIO and some obstacles you’ll overcome

Do you want to become CIO?  There are things you can do whether you are tech savvy from operations or a tech guru from the IT team.  In either case, you have to overcome some pretty big obstacles.

This story has the obstacles and the solutions.  And it isn’t a long read.

Tattoos, jobs, and the law

You may as well wear a shirt that says, “I am a rebel and take risks.”  But it is easier to change your shirt.

This links to a great article where tattoos, jobs, and the laws about discriminating against people with tattoos is visited in detail.

The short version: get a tattoo, expect discrimination.  It is absolutely legal.  Getting a tattoo removed is expensive.

How to show ability on your resume

Ability will never catch up with the demand for it.  (Malcom Forbes)

How to show ability on your resume

Experts, above average people, and even those below average, all have abilities that are valuable.  You have to know how to show off those abilities. Listing education, training, and courses taken always helps, but there is more you can do.

Are you a superstar?

I’ve known an expert to finish a job alone quicker than 5 competent technicians working together.  In most organizations with 5 salespeople it seems that one of those salespeople always accounts for over half the total sales.  If you can prove you are one of those superstars, you will find it very easy to get a job.  So, prove it.

  • Use numbers and facts, ratings and percentages, to prove you are an expert.
  • 3 short bullet points proving your contributions are better than 3 pages of paragraphs.
  • Put enough proof to force hiring managers to call you.
  • Make that proof the first thing they see under each past job.

Your resume is supposed to get you an interview. Give the necessary information. Don’t hide your expertise in droning paragraphs.

Are you average but valuable?

Let’s take a step back from the lofty pinnacle of being the best. An above average worker is always in demand.  That means you are better than half the people you work with. There are ways to prove that.

  • Again, numbers, statistics, facts and figures will do the job.  Presentation is critical.
  • Put total output figures instead of saying you were 13th out of 35 people.
  • Mention projects or teams you lead that were on time and in budget.
  • In sales mention how often you met quota.  It may only be above average, but it is still impressive.
  • Mention awards, contests you won, and other things that prove you were a valuable average.

Can you prove you are valuable if you are below average?

If you are a below average performer there is still hope.  You need to prove how much you are improving.

  • Have you improved your output or speed by 20%?
  • Is your group finally on track?
  • List training you have taken.

Just the desire to learn makes you better than some of your competition. If you are below average you have to prove your good attitude and your willingness to improve.  Don’t just say, “I want to do…”, say what you did to prove what you “Want to do”.

There is a way to prove your ability no matter what level you are at.  Numbers, figures, awards, accomplishments, learning, attitude, and personal output.

Showing your ability in your resume will get you interviews.

Something To Do Today

Use this resume planner. 

Prove your ability on your resume.  Don’t just show your responsibilities.  Show how well you did.  At the very least, show you are doing better.

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Next week:     Show cost cutting and budget saving

Later:              Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

How much can you make proving your attitude on your resume?

Any fact facing us is not as important as our attitude toward it, for that determines our success or failure.  The way you think about a fact may defeat you before you ever do anything about it. You are overcome by the fact because you think you are.  (Norman Vincent Peale)

How much can you make from the attitude on your resume?

Many people earning over $150,000 each year cannot do the jobs of the people they supervise.  One of the reasons they are paid so much is that they can change the attitude of everyone who works for them. Creating the right attitude is so essential they may hire consultants, psychologists, and motivational speakers.  If you can help those higher level managers to create the right attitude, they’ll hire you.  You might even get that $150,000 job.

Prove your attitude

People who love their job prove it every day.  They volunteer to help, come in early and leave late.  Some people get involved in associations, online help forums, and job networks because they enjoy their job so much.  I’ve given college recruiting seminars because I wanted to tell others about my great job.  Put on your resume how you have shared your enthusiasm and knowledge with others.

If you have a great attitude you can think of several “proud moments” at work.  I still brag about the time I set a new production record for putting herbal powders in gelatin capsules.  It was a smelly unpleasant job where I loved breaking records. My setting those records got everyone else’s competitive spirit up and production soared.

At another job I remember finishing 4 months of being on-call for a new computer system.  I stayed up every night and babysat the system.  I helped bring the nightly problems from 10 or 15 down to 2 or 3 per night.  I’m proud of what I did.

Those are accomplishments that get you hired even if they don’t apply to the job you want to get.  They show a great attitude.

Go back through the jobs you have had.  Prove you had a great attitude. On your resume put moments you were proud of: helping others to work faster, training beginners, being on-call, working extra hours, and going beyond the job requirements. Prove your attitude.  Put the proof on your resume.  Mention the proof interviews.  Prove that you really want to change things for the better.  That alone may get you hired.

Something To Do Today

Make sure your attitude is obvious on your resume.

Use this resume planner to figure out how.

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Tomorrow:     Show ability

Later:              Show cost cutting and budget saving

Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

The difference between you and the loser who wasn’t interviewed

Have you started thinking like this:

If at first you don’t succeed, find out if the loser gets anything. (Bill Lyon)

Then you haven’t figured out the difference between you and the losers who don’t get interviewed.

Sorry, that’s harsh, but true.  Here’s why.

1 job and 100 resumes.

80 resumes are gently tossed into the trash can by the receptionist after only a 10 second look.  10 more are trashed after a one minute look.  The remaining 10 go to the hiring manager.  He asks the receptionist to set up interviews with 3 people.

3 out of 100 get the interview.

Vanilla resumes won’t get you an interview.  What is the difference between you and the losers?

The first key is the mind of the receptionist.  The receptionist threw away 80 resumes because they looked like they were the least qualified.  The receptionist needs to quickly see all the keywords from the job ad that her boss gave her, or it goes in the trash can.  If the ad says 5 years experience, she’ll throw away a confusing resume that has a first page showing only two years experience and a job at something else. If there are typos and bad grammar, you may go into the trash can.  To get past the receptionist you need a clear, readable and neat resume that says that you meet all the basic requirements.

The second key is the mind of the manager.  He also immediately checks for the minimum requirements.  Then he reads for attitude, ability and something special.  The manager wants a “mini me”.  That is the “something special”. He wants someone who will help him with his problems.  Unfortunately most job ads don’t say what those manager level problems are.  Usually a manager is worried about staying within budget, increasing revenue, or better customer service.  Your resume needs to show him how you will meet HIS goals.

The resume planner you had a link to yesterday is a great place to start.  It has a series of questions to help you stand out.  It will help you show your attitude and ability.  It also leads you down the tough path of figuring out how you have helped your previous managers meet THEIR goals of staying within budget or cutting costs, increasing revenue and giving better customer service.

The next few days I will focus on how you can demonstrate exactly one show stopping point.  Something that may just make the manager call you in for an interview.  One thing is all it takes.  It will be the difference between you and the loser.

Something To Do Today

Grab one of the resume planners linked here.  Does it have topics you haven’t addressed?

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Tomorrow:     Show attitude

Later:              Show ability

Show cost cutting and budget saving

Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

The best resume planner available

Good plans shape good decisions.  That’s why good planning helps to make elusive dreams come true. (Lester Bittel)

Good resumes are hard to write from scratch.  Coming up with a list of jobs and responsibilities is easy.  Figuring out what makes you different from everyone else is very hard.

I’ve put a great resume planner up on our website.  www.agicc.com/resplangeneral.pdf .

Go through a copy even if you already have a resume.  It can help you find out ways to improve your resume.

Once you fill it out, you can work on tomorrow’s topic.

Something To Do Today

Grab one of the resume planners.  Does it have topics you haven’t addressed?

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Tomorrow:     The difference between you and the loser who doesn’t get interviewed

Later:              The Heisenberg uncertainty principle

How to get rewarded or punished for suggestions

Steve points out problems in customer service and manufacturing and gets rewarded.  Tom has pointed out the same problems time after time and he gets poor performance reviews and has been put on probation once. The difference is in their approach.  Tom says to his supervisor, “I can’t believe anyone is so stupid that they let this happen.  What kind of idiots are running this company?”  His boss would have to be superhuman to take criticism like that without being offended.  Steve says, “I think we can save some time and money if we make this change. I’ll go talk to the supervisor in that other area and see if he thinks it makes sense.”

It has always been the prerogative of children and half-wits to point out that the emperor has no clothes. But the half-wit remains a half-wit, and the emperor remains an emperor. (Neil Gaiman)

Do you put sand in the gears or grease?

It is the same problem seen from two different perspectives.  The situation happens in every department in every company.  One person complains, another makes suggestions to the right people and shepherds through the changes. One is rewarded and the other is ignored or possibly punished.

It really does come down to putting sand or grease in the gears of progress.  If you get a reputation for solving problems and cutting costs you will be rewarded.  If you keep track of the improvements you bring about, you will be rewarded more on this job and can use those improvements to help you get the next job.

Something To Do Today

Check to make sure that all the improvements you started are documented in your job journal.  Make sure and estimate how much money or time was saved or earned because of you.

How to negotiate a fair non-compete clause

I was cursing non-competes again yesterday.  Non-competes are those contract clauses that can keep you from earning a living.  Here in PA, lawyers cannot legally be held to a non-compete.  The rest of the world can.

The ultimate good desired is better reached by free trade in ideas [and] the best test of truth is the power of the thought to get itself accepted in the competition of the market. (Oliver W. Holmes, dissent in Abrams vs US, 1919)

What a non-compete really did

This happened.  The perfect manager had accepted the job.  He planned with his new boss how they would take over the market.  He tendered his resignation and got ready to shake the world.  Then he and his new boss got a phone call.  It was from a lawyer at his old company, always bad news.  “If you go to work for the new company and work anywhere within 150 miles of our office, we will start by getting an injunction to shut you down.  Then it is going to get nasty.”  That was it.  The opportunity evaporated based on a non-compete clause.

I am told that in Tennessee, if you sign a non-compete, you better be willing to live by what you signed.  In California they say non-competes are rarely enforceable.  No matter where you are, it is better to change the non-compete before you sign an employment agreement rather than try to get out of it later.

I’m getting old and disagreeable.  I would only sign a non-compete that says,

“You are not allowed to help steal customers you worked with directly for one year.”

I would also demand this qualifier,

“If the company cuts my pay, rearranges my bonuses so I earn less, or fires me for anything besides dishonesty, I can work for anyone I choose.”

In reality, you will never see those clauses in a contract.   Too bad.  It would make signing the contract much easier.

Never be afraid to cross out the non-compete clause before you sign a contract.  It will give your hiring manager or the HR person a heart attack.  That’s a great way to start negotiations, seriously.  If you have any questions, cross it out and tell them you either have to cross it out or let your lawyer look at it.  That really is the way I would negotiate.  Their lawyer looked at it, why shouldn’t yours?

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Tomorrow:     Sand in the gears

Later:              A resume planner

The Heisenberg uncertainty principle