Category Archives: Resumes

How to show ability on your resume

Ability will never catch up with the demand for it.  (Malcom Forbes)

How to show ability on your resume

Experts, above average people, and even those below average, all have abilities that are valuable.  You have to know how to show off those abilities. Listing education, training, and courses taken always helps, but there is more you can do.

Are you a superstar?

I’ve known an expert to finish a job alone quicker than 5 competent technicians working together.  In most organizations with 5 salespeople it seems that one of those salespeople always accounts for over half the total sales.  If you can prove you are one of those superstars, you will find it very easy to get a job.  So, prove it.

  • Use numbers and facts, ratings and percentages, to prove you are an expert.
  • 3 short bullet points proving your contributions are better than 3 pages of paragraphs.
  • Put enough proof to force hiring managers to call you.
  • Make that proof the first thing they see under each past job.

Your resume is supposed to get you an interview. Give the necessary information. Don’t hide your expertise in droning paragraphs.

Are you average but valuable?

Let’s take a step back from the lofty pinnacle of being the best. An above average worker is always in demand.  That means you are better than half the people you work with. There are ways to prove that.

  • Again, numbers, statistics, facts and figures will do the job.  Presentation is critical.
  • Put total output figures instead of saying you were 13th out of 35 people.
  • Mention projects or teams you lead that were on time and in budget.
  • In sales mention how often you met quota.  It may only be above average, but it is still impressive.
  • Mention awards, contests you won, and other things that prove you were a valuable average.

Can you prove you are valuable if you are below average?

If you are a below average performer there is still hope.  You need to prove how much you are improving.

  • Have you improved your output or speed by 20%?
  • Is your group finally on track?
  • List training you have taken.

Just the desire to learn makes you better than some of your competition. If you are below average you have to prove your good attitude and your willingness to improve.  Don’t just say, “I want to do…”, say what you did to prove what you “Want to do”.

There is a way to prove your ability no matter what level you are at.  Numbers, figures, awards, accomplishments, learning, attitude, and personal output.

Showing your ability in your resume will get you interviews.

Something To Do Today

Use this resume planner. 

Prove your ability on your resume.  Don’t just show your responsibilities.  Show how well you did.  At the very least, show you are doing better.

————————–

Next week:     Show cost cutting and budget saving

Later:              Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

How much can you make proving your attitude on your resume?

Any fact facing us is not as important as our attitude toward it, for that determines our success or failure.  The way you think about a fact may defeat you before you ever do anything about it. You are overcome by the fact because you think you are.  (Norman Vincent Peale)

How much can you make from the attitude on your resume?

Many people earning over $150,000 each year cannot do the jobs of the people they supervise.  One of the reasons they are paid so much is that they can change the attitude of everyone who works for them. Creating the right attitude is so essential they may hire consultants, psychologists, and motivational speakers.  If you can help those higher level managers to create the right attitude, they’ll hire you.  You might even get that $150,000 job.

Prove your attitude

People who love their job prove it every day.  They volunteer to help, come in early and leave late.  Some people get involved in associations, online help forums, and job networks because they enjoy their job so much.  I’ve given college recruiting seminars because I wanted to tell others about my great job.  Put on your resume how you have shared your enthusiasm and knowledge with others.

If you have a great attitude you can think of several “proud moments” at work.  I still brag about the time I set a new production record for putting herbal powders in gelatin capsules.  It was a smelly unpleasant job where I loved breaking records. My setting those records got everyone else’s competitive spirit up and production soared.

At another job I remember finishing 4 months of being on-call for a new computer system.  I stayed up every night and babysat the system.  I helped bring the nightly problems from 10 or 15 down to 2 or 3 per night.  I’m proud of what I did.

Those are accomplishments that get you hired even if they don’t apply to the job you want to get.  They show a great attitude.

Go back through the jobs you have had.  Prove you had a great attitude. On your resume put moments you were proud of: helping others to work faster, training beginners, being on-call, working extra hours, and going beyond the job requirements. Prove your attitude.  Put the proof on your resume.  Mention the proof interviews.  Prove that you really want to change things for the better.  That alone may get you hired.

Something To Do Today

Make sure your attitude is obvious on your resume.

Use this resume planner to figure out how.

————————–

Tomorrow:     Show ability

Later:              Show cost cutting and budget saving

Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

The difference between you and the loser who wasn’t interviewed

Have you started thinking like this:

If at first you don’t succeed, find out if the loser gets anything. (Bill Lyon)

Then you haven’t figured out the difference between you and the losers who don’t get interviewed.

Sorry, that’s harsh, but true.  Here’s why.

1 job and 100 resumes.

80 resumes are gently tossed into the trash can by the receptionist after only a 10 second look.  10 more are trashed after a one minute look.  The remaining 10 go to the hiring manager.  He asks the receptionist to set up interviews with 3 people.

3 out of 100 get the interview.

Vanilla resumes won’t get you an interview.  What is the difference between you and the losers?

The first key is the mind of the receptionist.  The receptionist threw away 80 resumes because they looked like they were the least qualified.  The receptionist needs to quickly see all the keywords from the job ad that her boss gave her, or it goes in the trash can.  If the ad says 5 years experience, she’ll throw away a confusing resume that has a first page showing only two years experience and a job at something else. If there are typos and bad grammar, you may go into the trash can.  To get past the receptionist you need a clear, readable and neat resume that says that you meet all the basic requirements.

The second key is the mind of the manager.  He also immediately checks for the minimum requirements.  Then he reads for attitude, ability and something special.  The manager wants a “mini me”.  That is the “something special”. He wants someone who will help him with his problems.  Unfortunately most job ads don’t say what those manager level problems are.  Usually a manager is worried about staying within budget, increasing revenue, or better customer service.  Your resume needs to show him how you will meet HIS goals.

The resume planner you had a link to yesterday is a great place to start.  It has a series of questions to help you stand out.  It will help you show your attitude and ability.  It also leads you down the tough path of figuring out how you have helped your previous managers meet THEIR goals of staying within budget or cutting costs, increasing revenue and giving better customer service.

The next few days I will focus on how you can demonstrate exactly one show stopping point.  Something that may just make the manager call you in for an interview.  One thing is all it takes.  It will be the difference between you and the loser.

Something To Do Today

Grab one of the resume planners linked here.  Does it have topics you haven’t addressed?

————————–

Tomorrow:     Show attitude

Later:              Show ability

Show cost cutting and budget saving

Show increased revenue

Show better customer service

The Heisenberg uncertainty principle

Post-it notes

The best resume planner available

Good plans shape good decisions.  That’s why good planning helps to make elusive dreams come true. (Lester Bittel)

Good resumes are hard to write from scratch.  Coming up with a list of jobs and responsibilities is easy.  Figuring out what makes you different from everyone else is very hard.

I’ve put a great resume planner up on our website.  www.agicc.com/resplangeneral.pdf .

Go through a copy even if you already have a resume.  It can help you find out ways to improve your resume.

Once you fill it out, you can work on tomorrow’s topic.

Something To Do Today

Grab one of the resume planners.  Does it have topics you haven’t addressed?

————————–

Tomorrow:     The difference between you and the loser who doesn’t get interviewed

Later:              The Heisenberg uncertainty principle

WSJ resume tips for folks over 40

If you are over 40 or 50, your resume may not even get to the 45 second review stage.  You could be tossed out by the receptionist because you are too grizzled and old.

Here are some ideas from a WSJ article on how experienced workers can keep in the running for top positions.

How to get a friend a job

A friend is someone who will help you move.  A real friend is someone who will help you move a body. (unkn)

How to get a friend a job

This programmer didn’t have any experience using the language and tools the company software was developed in.  He hadn’t programmed in 2 years.  He was, however, one of the best programmers I have ever met. He got himself hired without an interview.

First he put together a great resume showing his experience and accomplishments. He had a friend working at the small company.  His friend took the resume into the company owner and put it on his desk.  He said, “This guy is better than me.  You should hire him.  You should also pay him more than me. He’s really good.”  The boss called the programmer up and said, “Come in at noon tomorrow and walk around the place.  If you like it, you can start work at 12:03.   We’ll give you a week to prove you know what you are doing and then adjust your pay accordingly.”

Just so you know, for backup he had a glowing letter of recommendation from his former employer.  He never got to use it.

If you absolutely believe in your friend that is how to get him a job where you work. Only do it this way if you absolutely believe the guy is the best person available, that he is extraordinary.  Your boss will appreciate the help.

Something To Do Today

If you want to be the guy getting the job, you have to be way above average and have a dynamite resume.  Work on both.  Just for luck, also get that glowing letter of recommendation.

————————–

Tomorrow:     A fair non-compete

Later:              Sand in the gears

Please discriminate against me because I am old

“I have completed all objectives as an executive for 37 years and was just laid off due to an industry downturn.”

To some people that says you were just laid off because you are an old retirement aged clock watcher, and they wanted to bring in some young blood.  They wanted someone with energy who will work harder.  You have just said, “Please discriminate against me because of age.”

In my experience age discrimination is much more common than discrimination based on race, sex, religion or any other factor. That’s reality.  No one wants to hire someone who is marking time until retirement.  They want an energetic go-getter.  Whether you are old or young you need to prove on your resume that you are not just a place holder.  List in bullets what got done only because you were at your last job.  Show your energy and enthusiasm.

The secret to staying young is to live honestly, eat slowly, and lie about your age. (Lucille Ball)

Don’t lie about your age, disguise it

Your resume has one function, to get you an interview.  That’s all.  If you were 37 years in one job and don’t want it to show, break up that job into the positions you held. List each position or division you worked for as a separate job entry with its own dates of service.  That way you can get the older dates off the first page of your resume.

Age discrimination isn’t nice, but it is a factor to consider.  Make your resume an effective advertisement for what you can contribute.  Avoid showing how old you are unless you are sure it will help you get the interview.

Are there other things that you think are causing people to discriminate against you?  Then deal with them.  Is it race?  There is a lot of discrimination against Asian-Indians in the USA.  They overcome it most often by persistence and education.  Is your sex a problem?  A physical disability?  Your speech impediment? Your religion? Accept that fact and learn to deal with it.  Accept that you need to shine brighter, and work hard to be so good that you cannot be refused by the best companies.

Something To Do Today

Are you over 40?  Time to start considering age discrimination.  Over 60? Age discrimination is a fact.  Deal with it in your resume.

————————–

Next week:     How to get a friend a job

Sand in the gears

Only allow reality on your desk when you hunt for a job

Reality is that which, when you stop believing in it, doesn’t go away.  (Philip Dick)

Each week someone says, “Bryan, I have applied for hundreds of jobs and no one even acknowledges my application!”  That may mean it is time for a reality check.  If they have 10 very good candidates, is it a waste of time for those companies to talk to you? Are you betting that no one else sees the same online ad that you do?  Sometimes a reality check will tell you good things, sometimes bad things.

I only allow reality on my desk as a recruiter.  I don’t “hope” that a client will overlook my candidate’s surly disposition.  I don’t submit him.  If I have a programmer whose references say he can’t get projects done on time, I withdraw his candidacy even when the company has made a job offer.  A salesman who has 3 jobs in 3 years and no positive results won’t get a job through our agency.  Reality rules my desk. I can’t work any other way and feed my family.

Bow to reality in your job hunting.  Sure, apply for jobs you are only barely qualified for, but don’t be upset when your resume isn’t even acknowledged.  If a company is laying off people, still apply for a job, but don’t wait with quivering excitement for a call.

Too many people think that The Power Of Positive Thinking says that self delusion works.  It doesn’t.  In that book by Norman Vincent Peale, he spends a lot of time dealing with reality.  So should you.

If you really do deserve a 50% raise, hope for it, but acknowledge that raises that big are rare.   Most people can expect a 5% to 20% raise.  Most people get a job at the same level they are at and work their way up in their next job.  Some do find a new job at a higher management level.  They are exceptionally well qualified.

Become exceptional at your current job and reality is that you can get a big raise and a promotion into your next company. If you are very good, expect a raise and a chance to earn a promotion.  If you are average, or less, no one is going to be in a hurry to hire you.

That is reality.

Something To Do Today

Keep a list of every job you apply for.  Also list how well qualified you are for the job.  Take a reality check.  Are you over qualified, well qualified, barely qualified, or under qualified?  Keeping honest track of that answer will help you if your job hunt takes longer than you expect.

————————–

Tomorrow:     Double your value, make more money

Later:              Surveys

Please discriminate against me

How to get a friend a job

Brass knuckles and the law (and resumes and interviews)

My dad was in court defending a man accused of using a dangerous weapon.  The weapon was brass knuckles. Dad pointed out that the law very specifically defines the weapons to which it applies.  The law mentions a brass device that fits in the palm of the hand for support and goes around the fingers or knuckles to protect the holder and do harm to an opponent.  It was ALMOST a definition of the weapon in this case. Unfortunately the defendant’s brass knuckles were made of aluminum.  The judge had no choice but to dismiss the charges.

Don’t get that precise and misleading when you are applying for a job.  Even if you get the job, you’ll be in trouble later.  There are expected degrees of precision and disclosure in resumes, interviews and job applications.

Aristotle said, “It is the mark of an educated mind to rest satisfied with the degree of precision which the nature of the subject admits and not to seek exactness where only approximation is possible.”

Let’s apply this to your job search.

Resumes:

These are personal advertisements.  You do not need to disclose anything you don’t want to.  That said, lying on a resume is a firing offense.  Moving dates or claiming titles, responsibilities and accomplishments you don’t have are lies. Leaving out irrelevant jobs is fine but don’t move the employment dates around those jobs. Putting a brief and accurate summary of your job responsibilities in place of a title is acceptable because hiring authorities will use the title you put down as a summary anyway.

Interviews:

A lie is any communication given with intent to deceive. You don’t have to confess something unless you are asked about it or know it will normally disqualify you completely.  Don’t lie.  Shrugging your shoulders can be a lie.  The difficult thing is picking the relevance of your revelations. Strive to understand what your interviewers need to know. Give them the short and simple truth.  When your background or claims are checked out, no one will remember precisely how you worded an answer.  You’ll get fired for skirting the truth in an interview.  Be clearly understood.

Applications:

Be precise.  Answer the exact question asked.  Don’t embellish.  Don’t add explanations.  Tell your problems in as few words as possible.  Don’t leave out any jobs on the application.  You can leave them out on the resume, not the application.  On the application they want all your recent jobs. Put your exact and official job title where it asks for it.  Applications demand very exact and precise answers.  Don’t lie by being incredibly precise and misleading.  Be precise and understood.  In many cases your application is never read carefully anyway.

A resume, interview and job application are not the places to try and get away with highly technical definitions. In Dad’s court case the judge was bound by a strict set of laws. When you get a job, your boss and coworkers are going to quickly start calling you a liar if you rely on word tricks.  You may technically have been accurate but you will still get busted.

Something To Do Today

If you have a blemish on your record, decide where it needs to be talked about or shown.

————————–

Tomorrow:     I only allow reality on my desk

Later:              Double your value, make more money

Surveys

Please discriminate against me

Do you dare call managers and CEO’s in a company?

…fast ye for me, and neither eat nor drink three days, night or day…and so will I go in unto the king, which is not according to the law: and if I perish, I perish.  (Esther)

Do you dare call managers and CEO’s in a company?

No ad is in the papers or on the internet. You want a job there.  So you look up their website and just send a resume.  Right?  Err, okay, but there is a better way.

Calling into the company can get you an interview and a job much more quickly.

Here is what often happens if you just send in your resume without calling:

HR gets the resume and automatically enters it in the database.  No job is available.  Two months later the job opens up.  They do a quick database search.  You might be able to do the job, but it has been 2 months and they have 187 fresh resumes to process.  They know they can just send those resumes to the manager without having to make any calls.  It is so much easier not to call you, why bother?

You see the opening and send your resume again.  The data entry clerk sees it is already in the database.  A flag is already set on your database entry saying you were checked out in this job search.  There is no significant change in your resume.  You are not considered for the job.

Think about it from the manager’s perspective. The ugly normal way is that he knows an opening is coming up.  He’s going to fire or promote someone.  Maybe they have a new project coming up and he’s budgeted for 3 more employees in 2 months. As soon as he tells the Human Resources (HR) department, they will ask him to write job descriptions (2 hours of work).  Then HR will advertise the positions and send him 187 resumes.  He will have his secretary wade through them.  He will then ask HR to call the 7 people he is most interested in.  HR will tell him only 5 can interview with him.  It is only going to get more time consuming from here on out. He hates the process.

One alternative.  He keeps in touch with likely candidates.  He offers those candidates a job and tells HR about his choice.  Which do you think he would rather do?

You need to be that likely candidate.  There is very little competition before a job opening is announced. The time to contact the hiring manager, CFO, controller, COO, or other person involved is BEFORE they need you.

Next week I’ll tell you two things you can do to be a candidate before the ad runs.

Something To Do Today

Write down the names of 3 companies you would really really like to work for.  Read this blog next week for what to do next.

————————–

Next week:     What to say to companies

Intelligent use of recruiters

Get famous, get a job

Sneaky no good cops set a trap for me

Katrina, FEMA and who’s in charge of you

A surprisingly great trumpet appeared

Brass knuckles and the law